Too much mess on the website. It really is 'hard to find' things on there
hardtofind.
hardtofind.
11 years ago
Thanks so much for your feedback and sorry to hear you've received a faulty item!
Our customer service team will get in touch shortly to assist you further.
Warm regards,
hardtofind.
hardtofind.
hardtofind.
11 years ago
We always appreciate customers who take the time to give us their feedback. We will contact your directly to resolve the concern in private
Your staff did not read the directions for delivery I left on the payment advice with PayPal and consequently this item cost me an extra $24.50 in postage. This has made me decide not to buy...
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hardtofind.
hardtofind.
11 years ago
Thanks for your feedback - I'm sorry to hear your item went to the incorrect address.
Please note however, that our orders get shipped to the address you enter in our system during the check-out process. We don't have access to your PayPal information for security reasons.
The address you enter on the PayPal payment page associates with your payment option.
This would be why your order was sent to the WA address you specified in relation to this order before proceeding to payment.
I hope this explains it a little better.
Feel free to email our customer service team on support@hardtofind.com.au if you have any further queries.
Warm regards,
hardtofind.
Product reviews
Date of purchase: 05/08/2014
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Trusted Customer
Feefo Verified
11 years ago
Easy to use website. The hardest part was not getting too carried away...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
