Delivery time was acceptable. I love the kit but unfortunately I haven't been able to start it yet. The kit said 3 embroidery needles are included, but they weren't.
Louise
hardtofind.
2 years ago
Thank you for bringing this issue to our attention. We apologise for the inconvenience caused by the missing embroidery needles in your kit. To ensure we resolve this matter to your satisfaction, we'll contact you privately via email. Rest assured, we'll do our best to provide a suitable solution and ensure you receive the missing items as quickly as possible.
Excellent service and professional follow up, I would highly recommend this service.
Louise
hardtofind.
2 years ago
Thanks a million for your kind words! 😊 We're over the moon that you found our service excellent and appreciated our professional follow-up. Your recommendation means the world to us.
Purchased a gift for friend. Would buy from again. Easy to use, offered gift wrapping and was a worry-free experience.
Louise
hardtofind.
2 years ago
Awesome to hear that your gift purchase went smoothly! 😄 We're delighted you found our platform easy to use and enjoyed the worry-free experience, complete with the gift wrapping option. If you're ever in the mood for stress-free shopping or have any inquiries, don't hesitate to get in touch. We're here to make your gifting journey a breeze!
Absolutely thrilled to hear that! 🌟 If you're ever on the hunt for more great products or have any questions, feel free to reach out. We're here to keep your product discovery experience top-notch!
Product reviews
Louise
hardtofind.
2 years ago
That's fantastic to hear! We're thrilled you discovered shoes in the perfect colours, especially a unique one you haven't seen before.
Date of purchase: 03/07/2023
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Carly-Sue Cooper
Feefo Verified
2 years ago
What Carly-Sue Cooper said about hardtofind.:
Quick and Easy to buy from, offering unique gifts for milestone birthdays
Louise
hardtofind.
2 years ago
Absolutely delighted you had a quick and easy experience with us! 😄 It's awesome to know you found our unique gifts perfect for milestone birthdays. If you ever need more seamless shopping or have any questions, don't hesitate to reach out.
Product reviews
Louise
hardtofind.
2 years ago
Awesome to hear! 😄 We're stoked that you're loving the quality and appearance.
Louise
hardtofind.
2 years ago
Sounds like a total win! 😄 We're thrilled that you're loving the quality and how awesome it looks.
Louise
hardtofind.
2 years ago
Absolutely thrilled to hear that! 😄
Date of purchase: 28/06/2023
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Trusted Customer
Feefo Verified
2 years ago
Produce was great but please switch delivery companies. Couriers please are awful and difficult to deal with. I generally avoid using them and wouldn't have made an initial purchase if I knew you...
Awesome to hear! 🚀 We're thrilled that you had an easy and quick experience.
Product reviews
Louise
hardtofind.
2 years ago
That's wonderful to hear! 😊 If you're ever looking for more beautiful pieces or have any inquiries, don't hesitate to reach out. We're here to keep the beauty and customization flowing!
Products arrived promptly and my mis-entry of postcode was sorted by a friendly phone call.
Louise
hardtofind.
2 years ago
So glad to hear that your products arrived on time! 😄 Our team is here to make sure everything goes smoothly.
Product reviews
Louise
hardtofind.
2 years ago
Nailed it! 😄 We're thrilled that we had just what you were seeking. If you're ever on the lookout for more perfect matches or have any questions, feel free to reach out. We're here to keep delivering what you're after!
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Louise
hardtofind.
2 years ago
Fantastic to hear! 😄 We're delighted that the product looks as great in real life as it does in the photo.
Louise
hardtofind.
2 years ago
Sounds like a perfect combo! 🌟 We're thrilled that the product works like a charm and looks good doing it.
Date of purchase: 03/07/2023
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Imran Zainal
Feefo Verified
2 years ago
What Imran Zainal said about hardtofind.:
Arrived quicker than expected, the product is in an excellent condition! Great design
1
Louise
hardtofind.
2 years ago
That's awesome news! 😄 We're thrilled that the product arrived sooner than anticipated and is in excellent condition. The great design is just the cherry on top.
Product reviews
Louise
hardtofind.
2 years ago
Spot on! 📸 We're thrilled that the item matches up accurately with the display image.
made comment re tracking cost /service of ordered item
HTF got back to me with a tracking site for overseas parcel
but didn't comment on the cost /service provided issue
I now have a dilemma re will...
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
