I purchased boxes of wines. they arrived in a timely manner but i was disappointed that the address labels were stuck to the cardboard box, which wasn't wrapped, which resulted in pulling off the...
Great customer service. They didn't have what I originally wanted but were really quick with comms on alternatives and even amended my order when I wanted a different country printed. Product came...
I really love the 'Face' earrings I purchased and will continue to view the Hard to Find website for more interesting items.
Product reviews
Date of purchase: 30/11/2023
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Trusted Customer
Feefo Verified
2 years ago
Wrong product shipped and shipping was delayed
Louise
hardtofind.
2 years ago
Hi there,
I apologize for the mix-up with your order, and I understand the frustration with the shipping delay. We take this matter seriously and want to make things right for you. Our team is investigating the issue, and we'll reach out to you shortly to resolve it. Your satisfaction is our priority, and we appreciate your patience.
Thank you for bringing this to our attention.
Best regards,
Louise
Product reviews
Louise
hardtofind.
2 years ago
I'm sorry to hear about your disappointment. Your feedback is important to us, and we apologize for any inconvenience caused. We're committed to making things right for you. We'll reacmore details about the quality issues and packaging concerns? We'll investigate and work towards a resolution. Thank you for bringing this to our attention.
Regards,
Louise
I have bought a number of items from the hard to find, if there was an issue they resolved it and the items were great that I recieved
Louise
hardtofind.
2 years ago
Thank you for your positive feedback! We're thrilled to hear about your positive experiences with our products and our resolution of any issues that arose. Your satisfaction is our priority, and we're grateful for your continued support.
If you ever have more items on your wishlist or need assistance in the future, feel free to reach out. We're here to help and ensure your shopping experience remains enjoyable.
Best regards,
Louise
Product reviews
Louise
hardtofind.
2 years ago
I'm sorry to hear about the issue with the Aladdin's book, and I apologize for any inconvenience caused. Your feedback is important to us.
To assist you further, our team will reach out to you promptly to gather more details and work towards a resolution. We appreciate your patience and look forward to making things right.
Thank you for bringing this to our attention.
Best regards,
Louise
Louise
hardtofind.
2 years ago
We're delighted to hear that the gifts you purchased were unique and personal! Creating special and memorable experiences is what we strive for. If you ever have more occasions to celebrate or need assistance with anything else, feel free to reach out. We're here to make every gift-giving experience extraordinary.
Thank you for choosing us!
Best regards,
Louise
hardtofind.
2 years ago
We're thrilled to hear that the product you received is excellent and that the picture accurately resembles the child. Ensuring a perfect assembly is crucial, and we're glad to know it met your expectations. If there's anything else you need or if you have more special moments to celebrate, feel free to reach out. We're here to assist and make every experience memorable.
Thank you for your kind words!
Best regards,
Louise
Beautiful piece and delivered quickly. Would definately recommend
Product reviews
Date of purchase: 27/11/2023
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DT
Diane Toomey
Feefo Verified
2 years ago
What Diane Toomey said about hardtofind.:
My order turned up prior to the expected delivery date from the UK to Australia. Was very pleased!
Product reviews
Date of purchase: 23/11/2023
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LJ
Lorraine Johnson
Feefo Verified
2 years ago
What Lorraine Johnson said about hardtofind.:
Very quick delivery. Nice product.
Louise
hardtofind.
2 years ago
Glad it got to you in a flash! 🚚 Thanks for the thumbs up on the product. If there's anything else you need, we're just a message away.
Cheers,
Louise
Product reviews
Louise
hardtofind.
2 years ago
Sounds like you nailed the gift choice! 🌟 If your talented friend ever needs more goodies or you're on the hunt for something else, we've got your back.
Cheers,
Louise
the 3 bangles looked nothing like the photo - 2 were dark brown and 1 was white and there was no colour variagation. i had to argue with them to return the items at their cost because they did not...
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Louise
hardtofind.
2 years ago
I'm sincerely sorry to hear about the mismatch with the received bangles, and I understand your frustration. This is not the experience we aim to provide, and I apologize for any inconvenience caused.
To address this promptly, our team will thoroughly investigate the issue and work to provide a suitable resolution. We appreciate your cooperation, and we'll ensure the return is processed at our cost.
Thank you for bringing this to our attention, and we'll reach out to you soon with updates.
Best regards,
Louise
Product reviews
Louise
hardtofind.
2 years ago
I'm truly sorry to hear about your disappointment with the product not matching the picture. Your feedback is important, and we sincerely apologize for any inconvenience caused.
To assist you further, could you please provide your order details? We will investigate this issue and work towards finding a suitable resolution. Your satisfaction is our priority.
Thank you for bringing this to our attention, and we appreciate your understanding.
Best regards,
Louise
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
