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Handicare working with Age UK Trading Reviews

Trusted Customer

Feefo Verified

8 years ago

Very cooperative.

Yes

Sarah

Handicare working with Age UK Trading

8 years ago

Thank you for your feedback.

Date of purchase: 25/08/2017

0

MY

Mr Young

Feefo Verified

8 years ago

What Mr Young said about Handicare working with Age UK Trading:

Not recommended

I believe I was overcharged so I would not recommend this company to anyone.

Sarah

Handicare working with Age UK Trading

8 years ago

Thank you for providing us with some feedback, I will contact you directly to discuss this matter.

Date of purchase: 18/08/2017

0

MP

Mrs Partridge

Feefo Verified

8 years ago

What Mrs Partridge said about Handicare working with Age UK Trading:

Yes,would recommend them again. Highly satisfied with everything except the delivery date. Originally they offered a date well after the one promised and it took several phone calls from me to amend....

Sarah

Handicare working with Age UK Trading

8 years ago

"Thank you for taking the time to provide this detailed feedback, I am thrilled to hear that although this process wasn't straight forward you felt that you had good service from our team

Product reviews

Date of purchase: 08/09/2017

0

Trusted Customer

Feefo Verified

8 years ago

Job done - on time, on budget, and on schedule

Quick, efficient and they did exactly what they described - on time. It seems the Age UK connection keeps them on their toes!

Sarah

Handicare working with Age UK Trading

8 years ago

Thank you so much for feedback, we are really delighted to hear that you have had such a positive experience . Thank you for taking the time to let us know it is much appreciated.

Product reviews

Date of purchase: 07/09/2017

0

MK

Mrs Kay

Feefo Verified

Dronfield

9 years ago

What Mrs Kay said about Handicare working with Age UK Trading:

Poor after care

My mother recently bought a stair lift, which cost just under £4k, mum had it for 25days when she was rushed into hospital and sadly passed away. I called Handicare the day after, was told that I...

Sarah

Handicare working with Age UK Trading

9 years ago

I am very sorry to hear of your loss. Under the circumstances we are grateful that you have taken the time to provide some feedback. I will contact you directly to discuss this matter.

Product reviews

Date of purchase: 05/07/2017

0

Trusted Customer

Feefo Verified

9 years ago

Good personable service throughout. Estimator was polite and certainly knew his stuff. Fitter also good to have in the house. Stairlift has now been in for some months, and it fits our requirements...

Sarah

Handicare working with Age UK Trading

9 years ago

Thank you so much for feedback, we are really delighted to hear that you have had such a positive experience with our team. Also really pleased to hear that the stairlift has met your needs so well. Thank you for taking the time to let us know it is much appreciated.

Date of purchase: 08/05/2017

1

DE

David Eliot

Feefo Verified

Dorchester on Thames

9 years ago

What David Eliot said about Handicare working with Age UK Trading:

First Floor Freedom

Very good. Stairlift was efficiently installed without difficulty and its operation well explained. The Stairlift has entirely met expectation. A subsequent minor potential problem was overcome...

Sarah

Handicare working with Age UK Trading

9 years ago

We really appreciate your comments, which are not only lovely to hear, but extremely helpful to us. It's great to know that the whole team have behaved so professionally and that the entire process has been handled efficiently for you. It is also great to know how much difference the stairlift has made to your life. Pleased to hear that the minor problem was resolved swiftly.Thanks for sharing with us

Product reviews

Date of purchase: 12/07/2017

1

MB

Mr Bartlett

Feefo Verified

9 years ago

What Mr Bartlett said about Handicare working with Age UK Trading:

Excellent product and service

Comprehensive survey and explanation of the product from surveyor. Although initial electrical work was substandard by contractor this was quickly put right by Handicare electrician. Engineer arrived...

Sarah

Handicare working with Age UK Trading

9 years ago

Your feedback is really helpful to us and we are really pleased to hear that our whole team have delivered a very professional service, this is just what we aim to do. Sorry to understand that there were some problems with the electrical work, but glad we were able to resolve these without delay. Thanks for taking the time to share your experience, it is greatly appreciated.

Product reviews

Date of purchase: 10/08/2017

2

MM

Mrs Mclaren

Feefo Verified

York

9 years ago

What Mrs Mclaren said about Handicare working with Age UK Trading:

Excellent,polite and efficient service from start to finish.

Would recommend them thoroughly. They kept their price promise,were quick and efficient from start to finish. Always polite and never messed us about.

Sarah

Handicare working with Age UK Trading

9 years ago

It's great to get feedback like this, thank you for taking the time to let us know about your extremely positive experience with us. This is just what we aim for! Delighted also that you would recommend us, we can't ask for anyhting more!

Date of purchase: 08/08/2017

1

MJ

Mr Joslin

Feefo Verified

Nuneaton

9 years ago

What Mr Joslin said about Handicare working with Age UK Trading:

Ridiculous that they try to market 2 different brands of the same product at different prices competing with themselves.

Sarah

Handicare working with Age UK Trading

9 years ago

Thank you very much for your valuable feedback and I am delighted to hear that you were very happy with both the final product and installation. The two different brands you refer to, Handicare working with Age UK and Companion Stairlifts, are two separate companies offering different services to customers and as such, would never compete with each other. I would like the opportunity to discuss this with you at your convenience to clarify the relationship between the two companies and to understand how this misunderstanding has arisen. I look forward to speaking to you in the near future. You can reach me on 08000198625, Sarah Sutcliffe, SCSV mgr

Product reviews

Date of purchase: 02/08/2017

1

Handicare working with Age UK Trading Reviews

StairliftMore reviews of this productView product websiteExcellent. Does everything it is supposed to and is a huge help.

StairliftMore reviews of this productView product websiteDoes what it said on the tin!

StairliftMore reviews of this productView product websiteThe stair lift purchased worked well, and did what it was meant to do.

StairliftMore reviews of this productView product websiteCan't fault my stairlift

StairliftMore reviews of this productView product websiteStairlift operation is straightforward and remote controls at top and foot of stairs makes it easy to use. It is quiet when in use and it has a slow smooth ride. The chair is comfortable with a...Read more

StairliftMore reviews of this productView product websiteExcellent product, no problems with installation. Engineer did a clean professional installation.

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