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Handicare working with Age UK Trading Reviews

Displaying all 1,054 reviews

Trusted Customer

Feefo Verified

8 years ago

Stairlift broke down after only 3 weeks. Still waiting for engineer. Engineer said he would arrive at midnight last night after having been at work since 7am and then travel home to Worcester. I said...

Sarah

Handicare working with Age UK Trading

8 years ago

Thank you for taking the time to speak to me today, I am sorry to hear of the issues you have experienced, as discussed if you have any further issues please contact me directly.

Date of purchase: 06/11/2017

Trusted Customer

Feefo Verified

8 years ago

Good work - shame about the delay and inconvenience caused

Good work installing the lift. Full instructions on how the lift works. Unfortunately the original engineer called I sick on the original delivery/installation day and as I was travelling nearly 50...

Sarah

Handicare working with Age UK Trading

8 years ago

Your Feedback is really helpful to us and we really pleased to hear we got there in the end.

Sorry that there some problems with the installation day. I will feed this back to the relevant department.

Product reviews

Date of purchase: 03/11/2017

Mrs Slay

Feefo Verified

8 years ago

What Mrs Slay said about Handicare working with Age UK Trading:

Stair lift installed efficiently!

Sarah

Handicare working with Age UK Trading

8 years ago

Thanks for your feedback we are pleased that you had a positive experience. Thanks for letting us know

Date of purchase: 14/11/2017

Mr Lade

Feefo Verified

Hailsham East Sussex

8 years ago

What Mr Lade said about Handicare working with Age UK Trading:

Great service.

Great service from initial survey through to final installation.

Sarah

Handicare working with Age UK Trading

8 years ago

Thank you for your feedback I'm delighted to hear you had such a positive experience

Thanks for letting us know.

Product reviews

Date of purchase: 07/11/2017

Trusted Customer

Feefo Verified

8 years ago

Fantastic

Sarah

Handicare working with Age UK Trading

8 years ago

Thank you very much, I'm glad all went well with the service.

Product reviews

Date of purchase: 03/11/2017

Mrs Morgan

Feefo Verified

8 years ago

What Mrs Morgan said about Handicare working with Age UK Trading:

Good experience overall and staff very pleasant. At times, we got conflicting info from different callers. For example, we were informed the selected chair design and colour could not be fitted and...

Sarah

Handicare working with Age UK Trading

8 years ago

we really appreciate your comments, Sorry to hear there were some confusion with said information but I'm glad we got there in the end

I will feed this back to the relevant department.

Product reviews

Date of purchase: 14/11/2017

Trusted Customer

Feefo Verified

8 years ago

Justin the engineer who fitted the stairlift was exceptionally good.

Sarah

Handicare working with Age UK Trading

8 years ago

Thank you for your feedback we are delighted Justin played such a positive part in the service of your stairlift.

Product reviews

Date of purchase: 06/11/2017

Trusted Customer

Feefo Verified

8 years ago

Stairlift works well, but don't trust date you are given for installation

The salesman and workmen were very good and efficient. The office staff handling the order of the stairlift were less organised, and less honest in saying exactly when it would be installed.

Sarah

Handicare working with Age UK Trading

8 years ago

Thank you for your feedback it is really helpful to us and we are really pleased to hear the sales team and workmen delivered a very professional service. I will relate your feedback to the relevant persons.

Product reviews

Date of purchase: 14/08/2017

Trusted Customer

Feefo Verified

8 years ago

Reps & phone staff could do with more practical training on the produts

The sales rep didn't know which way up the stair track was fitted. At no point did he or any one say that the intended user needed to be on hand to try out the stair lift. so the engineer left it...

Sarah

Handicare working with Age UK Trading

8 years ago

Thank you for your feedback, I am sorry to hear you have not had a completely positive experience and that the engineer left the lift disabled

I will feed back this to the relevant department.

Date of purchase: 25/09/2017

Trusted Customer

Feefo Verified

8 years ago

Well done

Well done , pity rotating end does not lie on main part when closed.

Sarah

Handicare working with Age UK Trading

8 years ago

Thanks for your comment, we are pleased that you have had a positive experience , thanks for letting us know.

Product reviews

Date of purchase: 21/09/2017

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Handicare working with Age UK Trading Reviews

StairliftMore reviews of this productView product websiteSeems very sturdy and easy to use

StairliftMore reviews of this productView product websiteWorks well, and does what we expected.

StairliftMore reviews of this productView product websiteTheir service was unbeatable

StairliftMore reviews of this productView product websiteWorks well but does look to be quite expensive for what it is.

StairliftMore reviews of this productView product websiteExcellent! Does everything we need including the swivel action!

StairliftMore reviews of this productView product websiteThe stairlift works well. We were told that they would match any other offer. This wasn't strictly true. They did, initially, but after we had made the commitment to purchase we were then told extra...Read more

StairliftMore reviews of this productView product websiteStair lift was fitted well, liked seat colour .. rotating bar could have been different

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