The service was very good and both Lee's were lovely. They were friendly yet informative when we asked questions. David was the man who fitted the stair lift and he was excellent. He informed us of...
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Sarah
Handicare working with Age Co
8 years ago
Thank you for your positive comments, we pride ourselves on delivering the best customer service possible.
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Mrs Drummond
8 years ago
Date of purchase: 16/01/2017
What Mrs Drummond said about Handicare working with Age Co:
LEFT MESS. WORKMAN LEFT FRONT DOOR OPEN WHILE FITTING STAIRLIFT WITH 84YR OLD SITTING NEARBY.CABLES UNTIDY AND POORLY FINISHED LIFT WORKS WELL
Sarah
Handicare working with Age Co
8 years ago
Thank you for making me aware of the issues you have experienced; customer feedback is paramount to Handicare to help us ensure we delivery first class customer service to all of our customers. I will contact you to discuss this matter personally.
Very good chair. Most useful. Very thoughtful engineer fitted it and did a good job.
Slight misunderstanding with the installation date as it was brought forward but the Leeds office did not notify...
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Sarah
Handicare working with Age Co
8 years ago
I am pleased that you are satisfied with your purchase, I will feedback your comments regarding the communication issues you experienced and thank you for making me aware.
The installation was carried out with the minimum of fuss and disruption to normal household running.
The installer was pleasant and helpful and his instructions re use of the stairlift were clear...
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Sarah
Handicare working with Age Co
8 years ago
Thank you for your kind comments, I am pleased to hear that you have had a good experience.
The stairlift appears to be well made but we appear to have a problem with the fitting. The chair under load jolts quite violently at two of the rail joints. We have taken this up with Handicare and...
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Sarah
Handicare working with Age Co
8 years ago
Thank you for making me aware of the issues you have experienced; customer feedback is paramount to Handicare to help us ensure we delivery first class customer service to all of our customers. I will contact you to discuss this matter personally.
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Mrs Anderson
King's Lynn, Norfolk
8 years ago
Date of purchase: 10/01/2017
What Mrs Anderson said about Handicare working with Age Co:
We had no problems with anything to do with the installation. Our initial call was dealt with quickly and efficiently. We rang on Monday and the Stairlift was fitted on Tuesday of the next week...
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Sarah
Handicare working with Age Co
8 years ago
Thank you for your comments, it is lovely to hear that you have had a good experience.
Handicare work with Age Co to provide a range of carefully selected stairlifts designed to help those in later life get the most out of their home. Handicare stairlifts are designed with ease of use, safety and the customer in mind.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Handicare work with Age Co to provide a range of carefully selected stairlifts designed to help those in later life get the most out of their home. Handicare stairlifts are designed with ease of use, safety and the customer in mind.