Customer service was excellent.We had a problem with an end cover rubbing on the rack which a mechanic fixed.
Product reviews
Date of purchase: 10/11/2023
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Trusted Customer
Feefo Verified
2 years ago
Most of the facilities are good. The only negative is the fact that I find the seat belt difficult to secure
Joanne
Handicare working with Age UK Trading
2 years ago
thank you for your feedback. I am sorry to learn you are having difficulties with the safety belt of your lift. if you'd like to drop us an email ukcustomercare@handicare.com we may be able assist with this. regards, The Handicare Team
Date of purchase: 13/10/2023
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RF
R J Mr r j freeman
Feefo Verified
norwich
2 years ago
What R J Mr r j freeman said about Handicare working with Age UK Trading:
From the very first contact with AgeCo to the actual installation by Handicare a couple of weeks later, this has been a great experience. Our appointment with Jason gave us every bit of information...
Prompt courteous service. Staff always polite and helpful. An easy Company to deal with. Reliable and timely. On delivery an ordered option was missing, but engineer returned a week later to...
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Joanne
Handicare working with Age UK Trading
2 years ago
thank you for your feedback, we apologise for the missing part of your order but glad to hear all was resolved quickly for you. Wishing you all the best
Product reviews
Date of purchase: 26/10/2023
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JD
John Davies
Feefo Verified
2 years ago
What John Davies said about Handicare working with Age UK Trading:
Product marvellous. Cust service v. poor. Contracts returned many time as wrong 2 telephone calls cut off by your co purpose after1 hoiurpwaitl
Joanne
Handicare working with Age UK Trading
2 years ago
Thank you for your feedback. I am sorry to learn you experienced some issues with the admin and phone lines. If you wish to drop us a line at ukcustomercare@handicare.com with some further details, we will look a little further into this to prevent any repeat issues. Wishing you all the best
Date of purchase: 17/08/2023
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Enid Braid
Feefo Verified
2 years ago
What Enid Braid said about Handicare working with Age UK Trading:
They do not deserve even one star. Equipment and fitting was appalling not fit for purpose
Joanne
Handicare working with Age UK Trading
2 years ago
Thank you for your feedback. I am sorry to learn of your less than satisfactory experience with us. If there is anything further we can assist with please drop us an email on ukcustomercare@handicare.com for us to further review your concerns.
Date of purchase: 16/08/2023
1
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RV
Robert Vygus
Feefo Verified
2 years ago
What Robert Vygus said about Handicare working with Age UK Trading:
Handicare work with Age Co to provide a range of carefully selected stairlifts designed to help those in later life get the most out of their home. Handicare stairlifts are designed with ease of use, safety and the customer in mind.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Handicare work with Age Co to provide a range of carefully selected stairlifts designed to help those in later life get the most out of their home. Handicare stairlifts are designed with ease of use, safety and the customer in mind.