Hallstone Direct supply sustainable and responsibly sourced Landscape & Garden products with free delivery to 85% of UK mainland
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Hallstone Direct is no longer an active Feefo customer
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Trusted Customer
3 years ago
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Amazing quality
Helena Ireland
Hallstone Direct
3 years ago
Thank you for your feedback and for sharing a photo of your new lawn. It's great to hear you're so happy with the turf - I hope it's establishing well!
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Date of purchase: 19/08/2022
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Colin Carmichael
3 years ago
What Colin Carmichael said about Hallstone Direct:
Ordered turf which was of very good quality especially given the price. I was happy with the ordering process and communication.
The delivery came a day later than was on the confirmation so I'm glad...
Fantastic price for quality turf, great customer service and fast delivery. I have ordered from this company before and will order again.recommended to family and friends. 5*
Product reviews
Jessica Horseman
Hallstone Direct
3 years ago
Thank you very much for your kind feedback.
It's great to hear you're so happy with the turf - I hope it's establishing well! Please don't hesitate to contact us if you need anything in the future.
Just read all the bad reviews! Should have read first. Ordered 2x bulk bags of wood chip, not happy with quality, unsatisfactory resolution. Initially said mouldy chips were to be expected, then...
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Jessica Horseman
Hallstone Direct
3 years ago
Thank you for your feedback, I am very sorry that you are unhappy with the Play Chips you received. We do need products to be in the same position they are delivered to and still on the pallets so the pallet couriers are able to remove them from your property safely. We are still able to collect the Play Chips for you, so if you would like us to go ahead with that, please contact us on 01904 757374.
Good product but late delivery not as fast as the last time I ordered from the company in June 2017 when it was delivered as early as 7 am; this time it was delivered after 1 pm. A few days after...
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Product reviews
Jessica Horseman
Hallstone Direct
3 years ago
Thank you for taking the time to share your feedback.
Toadstools are normal in newly laid turf, and you can hopefully find all the information you need on our website - https://www.hallstonedirect.co.uk/why-are-there-toadstools-in-my-lawn/ If you need any further assistance however, please don't hesitate to get in touch.
Delivery was timely . Tracking was pretty good. Driver was friendly and helpful. Turf was of good quality . Overall a satisfactory transaction. Would buy again.
Thank you very much for your feedback and its great to hear your turf is establishing well! Please don't hesitate to get in touch should you require anything in the future!
Very easy to do business with. Website easy to use and clear. Bought compost. Only really wanted three bulk bags but two for one offer too good to miss. Delivered promptly by very personable and...
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Jessica Horseman
Hallstone Direct
3 years ago
Many thanks for taking the time to leave us your feedback, it is very much appreciated.
Date of purchase: 10/08/2022
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hilary davies
3 years ago
What hilary davies said about Hallstone Direct:
Good turf. Poor delivery. The driver ( a day late ) got lost even though they had been given detailed delivery instructions. He was very polite when he did arrive though. Should have taken advantage...
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Jessica Horseman
Hallstone Direct
3 years ago
Thank you for taking the time to provide us with your valuable feedback and please accept my sincerest apologies your delivery arrived later than expected. I hope your turf is establishing well and please don't hesitate to contact us if you need anything in the future.
Product reviews
Date of purchase: 09/08/2022
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Trusted Customer
3 years ago
Ordered a large amount of turf Easy to order and delivery was early. Delivered on pallets and after a week of laying its growing nicely
Hallstone Direct supplies sustainable and responsibly sourced Landscape & Garden products to trade and retail customers such as Turf, Topsoil, Bark Mulch and Wood Play Chippings with free delivery to over 85% of UK mainland addresses.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hallstone Direct supplies sustainable and responsibly sourced Landscape & Garden products to trade and retail customers such as Turf, Topsoil, Bark Mulch and Wood Play Chippings with free delivery to over 85% of UK mainland addresses.