I sent an email to you no response i was told i would be sent an invoice for additional turf i ordered on the same day which i did not receive i was told one price and charged a higher one.If you...
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Hallstone Direct
Hallstone Direct
13 years ago
Further to our earlier conversation, I am sorry to hear that you did not receive the invoice as requested, and I trust you have received the copy sent today.
I hope I have clarified that the price charged was correct, but please don't hesitate to contact me if I can be of any further assistance.
Emily Kirkland
0845 604 6066
Trusted Customer
13 years ago
Thank you for your quick responce resolved thank you
Product reviews
Date of purchase: 18/12/2012
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Trusted Customer
13 years ago
Delivery was as quoted
Product reviews
Date of purchase: 03/12/2012
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Trusted Customer
13 years ago
order details taken down carefully and price /deliverycharge given prior to acceptance of order.
Thank you for taking the time to leave your kind comments - they are greatly appreciated, and I will pass them onto the relevant people.
I hope the turf is settling in well.
Emily Kirkland
0845 604 6066
A small delivery lorry was sent on request and although I was not there myself, I understand that the driver was skillful and delivered the goods without doing any damage.
Product reviews
Hallstone Direct
Hallstone Direct
13 years ago
Thank you for your feedback.
We have tried to contact you regarding the issues you have raised as we would appreciate you providing us with some more information.
Please don't hesitate to get in touch at your earliest convenience.
Emily Kirkland
0845 604 6066
Made purchase Sunday evening by phone so very flexible and convenient. Price was also very competitive. Would recommence using a different delivery company as had some problems there.
Hallstone Direct
Hallstone Direct
13 years ago
Thank you for taking the time to discuss your delivery with me today; I have passed your comments on to our Distribution Team.
If I can provide any further assistance in future, please don't hesitate to get in touch.
Emily Kirkland
0845 604 6066
We really appreciate your comments, which have been passed onto the relevant members of the team.
If we can offer any further assistance in the future, please don't hesitate to get in touch.
Emily Kirkland
0845 604 6066
only problem - we asked the driver not to cross cattle grid - however he did not seem to have this instruction - no adverse consequence (because wagon nearly empty)
Hallstone Direct supplies sustainable and responsibly sourced Landscape & Garden products to trade and retail customers such as Turf, Topsoil, Bark Mulch and Wood Play Chippings with free delivery to over 85% of UK mainland addresses.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hallstone Direct supplies sustainable and responsibly sourced Landscape & Garden products to trade and retail customers such as Turf, Topsoil, Bark Mulch and Wood Play Chippings with free delivery to over 85% of UK mainland addresses.