Hallstone Direct supply sustainable and responsibly sourced Landscape & Garden products with free delivery to 85% of UK mainland
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ratings over the past year
Hallstone Direct is no longer an active Feefo customer
Displaying all 4,454 reviews
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Russ Groves
3 years ago
What Russ Groves said about Hallstone Direct:
Tried contacting them and heard nothing. How they’re rated so highly is beyond me.
Product reviews
Jessica Horseman
Hallstone Direct
3 years ago
Thank you for your feedback. I am sorry to hear you had concerns over the turf you received. The extremely hot and dry weather we have experienced recently is having an effect on the appearance of some of the rolls leading some of them to look drier. We do irrigate the fields, but this is no real replacement for natural rainfall. The production team are regularly monitoring the fields and will not harvest or send out turf that they do not believe, with their many years experience, will grow as expected once established in our customers gardens. I am confident that with plenty of watering once established, the turf will grow well. I do hope your turf is now establishing well however, please don't hesitate to contact us should you require any assistance.
The ordering process was very simple although did over order as I wasn’t aware each roll was 1.5m. The turf arrived on time and was of a very good quality overall. The delivery was made by palletline...
Nice easy to use website, staff very polite and helpful on the phone. Had initial concerns about the grass when it arrived as some was a bit of a faded colour compared to the rest but planted anyway...
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Product reviews
Jessica Horseman
Hallstone Direct
3 years ago
Thank you very much for your feedback. I hope that the turf is settling in well, and that the variation has not caused you too much concern. Turf is a natural product, and some rolls can look different to others upon roll-out, but you should find that this evens out as the turf establishes. Please don't hesitate to get in touch if you require any assistance.
Really pleased with our turf it was delivered on the day we wanted. It rooted very quickly and could walk on it after two weeks. Oddly there’s a lot of mushrooms at the moment but apparently this is...
Delivery was good, had a bit of trouble finding the address but was quickly solved. Pallet was placed exactly where we wanted it and turf quality was excellent.
Product reviews
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Jessica Horseman
Hallstone Direct
3 years ago
Thank you for taking the time to share your feedback. I hope the turf is establishing well. Please don't hesitate to contact us if you need anything in the future.
2nd time ordered from you to finish my garden off. Both times delivery on time and great communication for delivery status. Excellent comply with excellent service 😊
Delivered on time turf has been down 3 weeks now and is perfect. Free delivery great price and quality product cannot speak highly enough of this company
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Jessica Horseman
Hallstone Direct
3 years ago
Thank you very much for your kind feedback. It's great to hear you're so happy with the turf and
I hope it's establishing well! Please don't hesitate to contact us if you need anything in the future.
Hallstone Direct supplies sustainable and responsibly sourced Landscape & Garden products to trade and retail customers such as Turf, Topsoil, Bark Mulch and Wood Play Chippings with free delivery to over 85% of UK mainland addresses.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hallstone Direct supplies sustainable and responsibly sourced Landscape & Garden products to trade and retail customers such as Turf, Topsoil, Bark Mulch and Wood Play Chippings with free delivery to over 85% of UK mainland addresses.