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Hall and Benson Reviews | Customer Service Reviews for https://www.feefo.com/reviews/hall-and-benson | Feefo

Displaying all 240 reviews

Mr Martin

7 years ago

Date of purchase: 27/06/2017

What Mr Martin said about Hall and Benson:

Would definitely recommend Hall and Benson

All the staff were very professional. Wayne, the manager did an excellent job of the photos and the video and Sophie, who handled our sale kept us very well informed about what was happening and was...

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Phil Sharpe

Spondon

7 years ago

Date of purchase: 11/05/2017

What Phil Sharpe said about Hall and Benson:

Excellent service. the only downside was that we asked them for a recommendation of a suitable solicitor, which we went with and they turned out to be appalling, caused considerable delays and tried...

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Michael Hammersley

Derby

7 years ago

Date of purchase: 25/05/2017

What Michael Hammersley said about Hall and Benson:

We used the full package offered by Hall and Benson which went well until the recommended solicitors became involved and thing did not proceed as well as it should have. Phone calls were not returned...

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Robert

Hall and Benson

7 years ago

Michael

Thanks for responding to the Feefo review request.

I'm dissapointed to hear about your experiences and view of our solicitor panel, but it does give me an opportunnity to look into the case and take up with the panel solicitor concerned.

We review performance and service levels on a regular basis, and where appropriate make changes to the recommended list.

Regards

Rob Liversidge

Managing Director

Hall & Benson

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Mr A Jennison

Derby

7 years ago

Date of purchase: 18/05/2017

What Mr A Jennison said about Hall and Benson:

All aspects of selling my house were good. I was always given precise details of arrangements for viewing and given informative feedback on viewers' thoughts as well. Hall and Benson were always...

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Trusted Customer

7 years ago

Date of purchase: 23/06/2017

H and B good. Recommended solicitor poor.

Hi. Friendly, helpful and cooperative. We bought in borrowash, princess drive, from a seller who used H and B. Their solicitor was recommended by H and B who were awful. They were unprofessional,...

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Robert

Hall and Benson

7 years ago

Hi,

Thanks for responding to the Feefo review request.

It seems you were happy with the way our Hall & Benson team looked after your purchase, which is good to hear.

However the observations about our solicitor panel member is something I will be investigating and taking up with the law firm concerned. I appreciate you bringing to our attention.

Rob Liversidge

Managing Director

Hall & Benson

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Mr and Mrs Lawrence

7 years ago

Date of purchase: 17/07/2017

What Mr and Mrs Lawrence said about Hall and Benson:

An excellent all-round service - from the pleasant initial telephone enquiry, to the advice given as to where to pitch the price, through to the negotiating staff closing the sale - well done and...

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Mr Sproston

derby

7 years ago

Date of purchase: 29/06/2017

What Mr Sproston said about Hall and Benson:

Good communication very helpful

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Trusted Customer

7 years ago

Date of purchase: 06/12/2016

Disappointing

Very average

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Mr Mark Heatherington

7 years ago

Date of purchase: 27/04/2017

What Mr Mark Heatherington said about Hall and Benson:

Can't even spell my name right, doesn't exude confidence does it!

If you are going to ask me for a review, at least get my surname right. Says it all about the experience really.

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Trusted Customer

7 years ago

Date of purchase: 02/03/2017

shocking do not use

Poor service we where constantly chasing them and having to push the marketing of our property and once it sold the service was non exsistant the only communication we had from them is when we called...

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About Hall and Benson

Founded in 1993, Hall & Benson is a respected and established estate agency with extensive experience and local knowledge. The company is made up of five branches in Alfreton, Allestree, Belper, Heanor and Spondon, which offer sales, lettings, mortgages, survey and valuation, and land and new homes services. We are also part of the Connells Group one of the largest and most successful estate agency groups in the UK.

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01525 218500

Cumbria House, 16-20 Hockliffe Street, Leighton Buzzard, Bedfordshire, LU7 1GN, United Kingdom

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