I never received it so the 1 star is really unfair
Helen Hounsell
GWF Nutrition
4 years ago
Hi there, we're sorry to hear you haven't received your sample as this was put in the post to you on 1st November. We will get another one sent out to you straightaway. If you would consider reviewing your rating once you've received it we would be really grateful and please don't hesitate to get in touch on 01225 708482 or email info@gwfnutrition.com if you have any further queries at all. Thanks again for taking the time to feed back to us. Helen
Disappointed that the feed only had a short shelf life, end of October and considering I only have a few alpacas much of it is going to loose its nutritional value
Helen Hounsell
GWF Nutrition
5 years ago
Hi there, thanks for taking the time to leave a review. We certainly would not usually sell a product with a month's shelf life so thanks for bringing this to our attention. I have asked our sales office to look at which batch you were sent so I will confirm that as soon as I know. In the meantime, are you able to see 2 dates on the bag? The batch number is usually the date of manufacture printed backwards so I just wanted to make sure there was no confusion with that. Thanks for your patience - we will be in touch shortly with an update.
KS
K summerbell
5 years ago
Apologies, read the wrong date. It is in date.
I've ordered from GWF fir a number of years and always had prompt delivery and service
KS
K summerbell
4 years ago
Read the wrong date 5*service
Product reviews
Helen Hounsell
GWF Nutrition
5 years ago
Hi there, thanks for taking the time to leave a review. We certainly would not usually sell a product with a month's shelf life so thanks for bringing this to our attention. I have asked our sales office to look at which batch you were sent so I will confirm that as soon as I know. In the meantime, are you able to see 2 dates on the bag? The batch number is usually the date of manufacture printed backwards so I just wanted to make sure there was no confusion with that. Thanks for your patience - we will be in touch shortly with an update.
KS
K summerbell
5 years ago
Sorry read the wrong date, it's actually good and in date, apologies sent
I can't believe what a difference this has made for my 13 yr old dog. She has a new lease of life and much more freedom of movement.
Product reviews
Date of purchase: 17/10/2021
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Trusted Customer
Feefo Verified
4 years ago
Saw the supplement online, read all of the reviews, was offered a free sample, it arrived very quickly, my dog is a very choosy dog, but with this mixed with her food, she eats it all, she usually...
Since 1971 it’s been our privilege to create exceptional nutritional products for pets and companion animals across Britain. Simply put, animals are at the heart of everything we do. Thanks to generations of nutritional knowledge our innovative range offers the most advanced feeds and supplements for cats, dogs, horses and alpacas available today.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Since 1971 it’s been our privilege to create exceptional nutritional products for pets and companion animals across Britain. Simply put, animals are at the heart of everything we do. Thanks to generations of nutritional knowledge our innovative range offers the most advanced feeds and supplements for cats, dogs, horses and alpacas available today.