Thanks for your email. I've had a quick look at your order and can see that your order was dispatched on a next day delivery. According to the tracking information, the delivery failed because nobody was present to sign for the consignment. When a delivery fails, it is automatically attempted on the next working day which in this case was the Monday.
If you have any problems in the future with deliveries, may I ask that you contact us direct and we'll speak with the couriers on your behalf. My email address is support@guitarguitar.co.uk or you can contact the office on the telephone number provided on your order confirmation.
Please let me know if there's anything else we can do for you in the future
guitarguitar, the UK's biggest guitar retailer, is now employee owned! guitarguitar are passionate about supporting guitar players and as an employee owned company, every experience our customers have with our team will be with someone dedicated to providing outstanding service at every stage of their musical journey.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
guitarguitar, the UK's biggest guitar retailer, is now employee owned! guitarguitar are passionate about supporting guitar players and as an employee owned company, every experience our customers have with our team will be with someone dedicated to providing outstanding service at every stage of their musical journey.