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Guilbert's Chocolates Reviews | Customer Service Reviews for https://www.feefo.com/reviews/guilberts-chocolates | Feefo

Displaying all 1,128 reviews

Amanda Parkes

Tonbridge

1 year ago

Date of purchase: 22/02/2024

What Amanda Parkes said about Guilbert's Chocolates:

Delicious chocolates - expensive postage

Guilberts chocolates are delicious, but they do charge a lot for postage, and if you order multiple boxes, they still charge the same for postage for each box. That makes me cross. Also, every time...

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Alan

Guilbert's Chocolates

1 year ago

Hi Amanda, Thanks for leaving a review. With regards to the postage, the postage is calculated by the weight of the parcel and therefore we don't charge the same amount of postage for all orders. The calculation of postage comes in three different stages but the actual charges do not cover the postage costs. To keep things fair we don't offer free postage by increasing product prices, we keep our product prices the same and charge a fair postage.

Product reviews

Trusted Customer

1 year ago

Date of purchase: 16/02/2024

RETURNING CUSTOMER,WHOSE USED SERVICE FOR AROUND 5 YEARS!

Alan

Guilbert's Chocolates

1 year ago

Your custom is always appreciated and thanks for the 5 star review

Nicholas Crean

1 year ago

Date of purchase: 12/02/2024

What Nicholas Crean said about Guilbert's Chocolates:

Giveaway? you must be joking.

Always delicious. Great gifts or almost too good to giveaway. Would love to see even more flavours

Alan

Guilbert's Chocolates

1 year ago

Thanks for leaving a review

Bruce Murray

1 year ago

Date of purchase: 11/02/2024

What Bruce Murray said about Guilbert's Chocolates:

Excellent Delivery Service

Very good communication and delivery service. Ordered on the Sunday before Valentine’s Day and arrived on the Tuesday.

Alan

Guilbert's Chocolates

1 year ago

Thank you for leaving a review it is much appreciated

Product reviews

Trusted Customer

1 year ago

Date of purchase: 09/02/2024

Bliss

Wonderful treat in the gloom of winter and the book box itself will become a lovely keepsake. Ordering and delivery easy.

Alan

Guilbert's Chocolates

1 year ago

Thanks for giving us 5 stars. So pleased you were satisfied

Trusted Customer

1 year ago

Date of purchase: 08/02/2024

Perfect peppermints

The Peppermint creams might be the best I have ever tasted. I don't normally eat dark chocolate but these creams make it taste wonderful - I am now a convert. I have also bought them as presents and...

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Alan

Guilbert's Chocolates

1 year ago

So glad you enjoy our chocolates. Thank you for the great review

Product reviews

Charles Marshall

1 year ago

Date of purchase: 03/02/2024

What Charles Marshall said about Guilbert's Chocolates:

Great chocolate - shame about opening times

The website and online delivery worked flawlessly. My only grumble is that I had to order online when I live in Bristol and could have bought it in-store if they opened on Saturdays. The chocolate...

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Susan Sharpe

1 year ago

Date of purchase: 02/02/2024

What Susan Sharpe said about Guilbert's Chocolates:

Great service, lovely chocolates

Chocolates arrived in good time with good packaging in perfect condition

Alan

Guilbert's Chocolates

1 year ago

Thanks for the review. Glad you were satisfied

Product reviews

Trusted Customer

1 year ago

Date of purchase: 30/01/2024

Efficient and swift delivery.

Alan

Guilbert's Chocolates

1 year ago

Thanks for the review

Product reviews

Jane

Stranraer

1 year ago

Date of purchase: 28/01/2024

What Jane said about Guilbert's Chocolates:

Strawberry creams are yummy-would buy again.

Ordered Chocolates and arrived 3 days later -quick service and they taste lovely.

Alan

Guilbert's Chocolates

1 year ago

Hi Jane, Thanks for the review. Always appreciated

Product reviews

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About Guilbert's Chocolates

Handmade Chocolate Company Based in Bristol, Established in 1910. Selling Varieties of fudge, truffles and crystallised fondant.

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0117 926 8102

16/17 Small Street, Bristol, Gloucestershire, BS1 1DE, United Kingdom

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Guilbert's Chocolates Reviews

English Rose & Violet Creams 490gMore reviews of this product (33)View product websiteThe chocolates are delicious, but they overcharge for postage. Even if you order multiple boxes to the same address, they still charge the same postage for each individual box! That’ makes me cross....Read all

English Rose & Violet Creams 490gMore reviews of this product (33)View product websiteIn my view the best Rose and Violet creams available.

Coffee CreamsMore reviews of this product (15)View product websitebest ever peppermint creams- the way the chocolate snaps on the soft creamy innards is wonderful

Chocolate Peppermint CreamsMore reviews of this product (16)View product websiteluscious precious fabulous

Floral CreamsMore reviews of this product (25)View product websiteI have bought these chocolates before, high quality dark chocolate and lovely floral taste

Chocolate Stem GingerMore reviews of this product (23)View product websiteDelicious chocolate ginger. I normally only buy this at Christmas but decided to buy some for my husband's birthday as a treat. Well worth the money.

Strawberry CreamsMore reviews of this product (4)View product websiteI order a lot of fruit creams and these are one of the best I've tasted - lovely plain choc and they are not too sweet- I bought the Strawberry, Raspberry, Orange & Lime and loved them all - would...Read all

Raspberry CreamsMore reviews of this product (4)View product websiteRaspberry tasted lovely - lovely plain chocolate and not too sweet - would recommend to anyone to buy some

Orange CreamsMore reviews of this product (10)View product websiteLoved the Orange creams - would buy again - would recommend to anyone to buy some.

Lime CreamsMore reviews of this product (9)View product websiteLoved the Lime creams - tasted lovely - would buy again and would recommend that you buy some.

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