Green Olive Firewood Reviews

Thank you very much for the 5-star review! We're delighted to hear you were satisfied with the delivery service and found the choice of delivery date and 2-hour delivery window helpful. It's great to know everything arrived exactly as advised. Thank you for choosing Green Olive Firewood, and we look forward to serving you again soon. Kind regards, Green Olive Firewood

Thank you very much for the 5-star review! We're pleased to hear that overall you've been happy with our service. We appreciate you were still awaiting this particular delivery when leaving your review, although thankfully it sounds like you weren't in urgent need as you still had some of your previous supply left. Thank you for your patience, your continued support and for choosing Green Olive Firewood. We hope your new delivery keeps you well stocked! Kind regards, Green Olive Firewood

Thank you for your feedback, and we're sorry that your experience didn't reflect the high standards you've come to expect from us. We really appreciate your continued custom and your kind comments about our products. We're also grateful that you recognise this isn't the level of service you've previously received from Green Olive Firewood. Please accept our apologies for the delay in responding and for the inconvenience caused by the outstanding part of your order. Occasionally, parcels can become separated within the courier network, but we appreciate how frustrating this can be. If this has not already been resolved, one of our customer service team will be in touch shortly to ensure the matter is brought to a satisfactory conclusion. Kind regards, Green Olive Firewood

Thank you for your feedback. We're very sorry to hear about your experience and completely understand your frustration. This is certainly not the level of service we aim to provide. Please accept our sincere apologies for the lack of delivery updates and communication regarding your order. Whilst courier delays can occasionally occur, we appreciate that being left without clear information only adds to the frustration. If this matter has not already been resolved, please contact us at [support@greenolivefirewood.co.uk](mailto:support@greenolivefirewood.co.uk) with your order number, or one of our customer service team will be in touch shortly to investigate and ensure the matter is resolved as quickly as possible. Kind regards, Green Olive Firewood

Thank you very much for the fantastic 5-star review! We're delighted to hear you were pleased with the service, prompt delivery and packaging. It's also great to know our Wood Wool Firelighters met your expectations. We really appreciate your support and hope to serve you again soon. Kind regards, Green Olive Firewood

Thank you very much for the fantastic 5-star review! We're delighted to hear you found our service outstanding. Feedback like this means a great deal to the whole team and motivates us to continue delivering the highest standards. Thank you for choosing Green Olive Firewood. We look forward to serving you again soon. Kind regards, Green Olive Firewood