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Gray Line Emirates Reviews

Rated
Exceptional
Service
4.9
/5
Product
4.9
/5

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ratings over the past year

Displaying all 1,589 reviews
Trusted Customer
1 year ago
Date of purchase: 03/02/2024
Nice trip
We greatly appreciated care of the driver. although delayed morning arrival of the bus to the hotel He took several pictutes of both of us with wonderful city background
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System Administrator
Gray Line Emirates
1 year ago
Dear Valued Guest, We're delighted you enjoyed your trip! We're glad you appreciated the driver's care, despite the morning delay. It's wonderful to hear about the memorable photos he took of you both against the city backdrop. We hope to welcome you back for more adventures soon. Thank you for sharing!
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Mr Carlos Amela Sanchez
Managua, Nicaragua
1 year ago
Date of purchase: 25/01/2024
What Mr Carlos Amela Sanchez said about Gray Line Emirates:
Muy buenas experiencias con muchas oportunidades de mejorar.
Excelente guΓ­a el que nos tocΓ³ por dos dΓ­as (DubΓ‘i y Abu Dabi). Los conductores de los autobuses muy amables y conduciendo bastante seguro. Algunos conductores de los transfers necesitan mayor...

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System Administrator
Gray Line Emirates
1 year ago
Hello Mr. Carlos, thank you for sharing your valuable feedback. We're pleased to hear you enjoyed our two-day tour with an excellent guide and safe bus drivers. We appreciate your observations about transfer drivers and early pick-ups, and we'll address these concerns promptly. Ensuring a comfortable and timely experience is our priority. Your comments will guide us in enhancing our services. We look forward to the opportunity to welcome you again for an even better experience.
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Mrs Swetha Sanghavi
Denmark
1 year ago
Date of purchase: 08/01/2024
What Mrs Swetha Sanghavi said about Gray Line Emirates:
Good tour and helpful driver.
The tour we had with Suhail from Abu Dhabi to Dubai was very good and he took us to all the key highlights of the tour. Suhail was very friendly and helpful as well. On our request, he also took us...

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System Administrator
Gray Line Emirates
1 year ago
Hello Mrs. Swetha, thank you for sharing your positive feedback about the tour with Suhail from Abu Dhabi to Dubai. It's great to hear that he showed you all the key highlights and that you found him to be friendly and helpful. It's wonderful that he accommodated your request to take you to lunch at a restaurant of your choice, enhancing your overall experience. We appreciate your kind words and hope to welcome you back on another tour soon!
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Mrs Susan Prag
1 year ago
Date of purchase: 05/01/2024
What Mrs Susan Prag said about Gray Line Emirates:
Good trip
Rashim was very knowledgable and made it interesting.
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Anne C
Singapore
1 year ago
Date of purchase: 20/12/2023
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What Anne C said about Gray Line Emirates:
Good timing and summary of City
Good timing , half day is perfect. Stop at Sultan Qaboos mosque was the highlight. I like the corniche front but it would be good to include a short stop at the viewtop .
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Trusted Customer
1 year ago
Date of purchase: 01/12/2023
Super B....,
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Trusted Customer
1 year ago
Date of purchase: 17/12/2023
One day confirmation useful
Confirmation the day before was good. Reminder to me.
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System Administrator
Gray Line Emirates
1 year ago
Thank you for choosing our tour services! Your one-day confirmation is incredibly helpful for us to prepare and provide you with an exceptional experience. We're committed to offering you the best service possible and ensuring your tour is memorable and enjoyable. We look forward to welcoming you and making your experience truly wonderful!
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Trusted Customer
1 year ago
Date of purchase: 18/11/2023
Well organized, on time. Good meeting places, close to drop off points.
Well organized, on time. Good meeting places, close to drop off points. Plenty of time at each stop
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System Administrator
Gray Line Emirates
1 year ago
Dear Judy, It's fantastic to hear that your experience was well-organized, timely, and efficiently planned! Providing convenient meeting spots and ample time at each stop is crucial, and I'm glad we could deliver on that. Thank you for sharing your positive feedback!
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Trusted Customer
1 year ago
Date of purchase: 18/11/2023
Great value
Picked us up from cruise terminal as arranged, was in contact and responded asap, The your was well organised and while we moved quickly we’re well informed of departure times from each location. All...

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System Administrator
Gray Line Emirates
1 year ago
Dear Andrew, It's fantastic to hear that everything went smoothly from the cruise terminal pickup! Being well-informed and organized during the tour is crucial, and I'm glad you found it well-structured. Thank you for your kind words about the value and the informative experience. We aim to make each tour as seamless and enjoyable as possible. If you plan to explore more, we'd love to assist you again!
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Mr N Zaya
Sydney - Australia
1 year ago
Date of purchase: 09/11/2023
What Mr N Zaya said about Gray Line Emirates:
Worthy in general
I had a pleasant trip exploring various interesting places. The guide was friendly, and considering the ticket cost of around $40, it offered good value. However, the reason I didn't give it 5 stars...

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System Administrator
Gray Line Emirates
1 year ago
Dear Nouya, Thank you for sharing your experience with us. We're delighted to hear that you had a pleasant trip exploring various interesting places and found our guide friendly. Your feedback is invaluable, and we appreciate you highlighting the value offered, especially considering the ticket cost of around $40. We also appreciate your constructive criticism regarding the advertised duration not aligning with the actual time the trip took. We sincerely apologize for any inconvenience this may have caused. Your input is crucial, and we are committed to making necessary adjustments to our information on platforms to ensure accurate expectations for our clients. Your insights help us improve our services, and we thank you for bringing this to our attention. We hope this doesn't deter you from choosing our services in the future, and we look forward to the opportunity to provide you with an even better experience. If you have any further suggestions or specific details you'd like to share, please feel free to reach out. Thank you for choosing us for your trip, and we appreciate your understanding.
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About Gray Line Emirates
Like in other 750 destinations on 6 continents, Gray Line Emirates is the leading company in tourism services. Since its creation in 1990, with offices in Quito, Guayaquil, Cuenca and the Galapagos Islands. Having our own operation, transportation fleet and a complete infrastructure are the most important strengths of our company.
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Bur Dubai, Oud Metha, Um Harir Road 1, Khalil Al Sayegh Building- M02, Dubai, Dubai, 186008, United Arab Emirates
Why trust Feefo reviews?

About Gray Line Emirates
Like in other 750 destinations on 6 continents, Gray Line Emirates is the leading company in tourism services. Since its creation in 1990, with offices in Quito, Guayaquil, Cuenca and the Galapagos Islands. Having our own operation, transportation fleet and a complete infrastructure are the most important strengths of our company.