Gray Line Rome Reviews

Thank you, Mr Sommers, for sharing your experience! We’re so pleased to hear you enjoyed the tour and our service, from the convenient hotel pick-up to the drop-off. The Catacombs are indeed a fascinating highlight—venturing through these ancient underground passageways offers a rare glimpse into early Christian history and burial practices. With their intricate networks and solemn beauty, they truly hold a unique place in Rome’s story, and we’re thrilled you found them as awe-inspiring as we do. It was our pleasure to show you some of Rome’s hidden gems, and we’d love to welcome you back for more discoveries! Warm regards,

We’re delighted that you felt informed and inspired throughout the Reserved Access Vatican Museums Guided Tour, and I’ll be sure to pass on your wonderful feedback to Mara. Thank you again for choosing us, and we hope to welcome you back for more memorable experiences in Rome! Warm regards, Gray Line Rome

Thanks for the feedback

The Tomb of the Scipios is indeed a remarkable site. As the final resting place of one of ancient Rome's most influential families, it offers a unique glimpse into both Roman history and funerary customs, with inscriptions and architecture that are truly awe-inspiring. This ancient tomb complex, nestled in Rome, is a true treasure for anyone eager to step back in time and experience the grandeur and legacy of Rome’s past. We’re delighted you had a memorable afternoon, and we look forward to welcoming you on another journey through history soon!

Thanks for sharing! and voting! Regarding the Sistine Chapel, we completely understand how it may have felt confusing to see guides with other groups providing commentary nearby. However, to clarify, Vatican rules strictly prohibit any talking inside the Chapel itself, and guides are not allowed to provide explanations once inside. Typically, they will share detailed information beforehand so guests can fully appreciate the Chapel's artistry in respectful silence. Our guides adhere to this rule and approach. Best regards, Gray Line Rome

Mr Nardini, we're glad to hear that, despite a few initial challenges, you enjoyed the tour and appreciated the guide's knowledge and responsiveness. We understand that finding the meeting point can sometimes be tricky, especially in busy areas around the Arch. We’re working on making our meeting instructions even clearer to help with this. We also apologize if hearing the guide was occasionally challenging; crowded areas can make it harder to communicate in larger groups, but we’re continuously looking for ways to improve the experience for everyone. Thank you again for your feedback, and we're delighted you enjoyed visiting the iconic sites. We’d love to welcome you back for another adventure! Best regards, Gray Line Rome

Dear Customer, thank you for your feedback! We’re glad to hear that our Hop On Hop Off bus tour was a convenient way for you to see many of the city’s highlights in a short time. However, we apologize for the inconvenience you experienced with the headphone connections on some of the buses. Your comments are important to us, and we will address this issue to ensure a better experience for our guests in the future. We hope to welcome you back on board for another adventure in Rome! Best regards, I Love Rome Hop On Hop Off City Tour

thanks