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Gray Line Rome Reviews

https://graylinerome.com
Rated
Excellent
Service
4.5
/5
Product
4.3
/5

5

4

3

2

1

97

31

8

3

5

144

ratings over the past year

Displaying all 1,386 reviews
MA
Ms Lea Abrigo
2 years ago
Date of purchase: 22/03/2023
What Ms Lea Abrigo said about Gray Line Rome:
Amazing tour!!!!
This was such a lovely tour. Alessi is such a wonderful and knowledge guide. She is kind, patient and really explained the history throughly. I had a great time learning about each piece in the...

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Trusted Customer
2 years ago
Date of purchase: 20/03/2023
Our tour guide was this wonderful Italian man. Loved the tour so much!
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Mr michael murray
2 years ago
Date of purchase: 21/03/2023
What Mr michael murray said about Gray Line Rome:
Was to be picked up at 8.30 nobody came to pick us up
Turn up when you say you will
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Mario Trimarchi
Gray Line Rome
2 years ago
Dear Mr Murray, we are sorry to read about the mishap with the pick-up service which was included in the rate of the tour. We see in our systems that Booking Department spoke with you and kind of sorted this out by offering you an alternative. Because you reviewed the tour, we take you did take part and we're glad you enjoyed it! Best regards, Gray Line Rome - Reviews Team
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Trusted Customer
2 years ago
Date of purchase: 12/03/2023
Great
Sometimes it was not really obvious witch building was meant. It would be helpful if the Audioguide at least told you to look to the left or right. None the less, we would recommend the hop on hop...

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Silvia Rapaccioni
Gray Line Rome
2 years ago
Dear customer thanks for your opinion. We are happy you liked the service. Just to inform you we are working to improve our adioguide which will be very interesting. We wait for you next time onboard to guarantee a better experience. Best Regards I Love Rome Hop On Hop Off CIty Tour
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Trusted Customer
2 years ago
Date of purchase: 17/03/2023
Wonderful and informative guide.
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Trusted Customer
2 years ago
Date of purchase: 16/03/2023
Dont use, try a different service.
We sat on lower part of bus. The windows were covered with signage from the outside advertising obscured views. Ramp didn't work. Bus wasn't arriving as expected. Don't think I would take again....

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Silvia Rapaccioni
Gray Line Rome
2 years ago
Dear customer, thank you for your review. We are sorry for your unpleasant experience. We do our best to guarantee the best performance and your feedback are import to us to understand the aspects that we need to be worked on. Best Regards I Love Rome Hop On Hop Off City Tour
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Trusted Customer
2 years ago
Date of purchase: 16/03/2023
Foi uma boa experiência , achei no entanto o horário muito reduzido.
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Silvia Rapaccioni
Gray Line Rome
2 years ago
Dear Cecilia, thank you for the feedback. Happy to know you liked the service. Best Regards I Love Rome Hop On Hop Off City Tour
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Trusted Customer
2 years ago
Date of purchase: 10/03/2023
Buon rapporto qualità prezzo
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Mrs Anne Lewis
2 years ago
Date of purchase: 10/03/2023
What Mrs Anne Lewis said about Gray Line Rome:
An excellent tour and fully recommend the full day trip.
Easy to book on line and team responded to my query email very promptly. Everything was well organised - highly recommend
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Mrs Nelly Tonnevy
2 years ago
Date of purchase: 12/03/2023
What Mrs Nelly Tonnevy said about Gray Line Rome:
le guide super!
très bon guide
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About Gray Line Rome
Gray Line - I Love Rome is the largest provider of sightseeing tours in the Eternal City. For more than 90 years, Gray Line has been at the center of creating and operating the best traveler experiences in Rome and surroundings. With more than 50 tours and experiences Gray Line - I Love Rome is the brand of Carrani Tours that offer activities in Rome. Founded in 1925, Carrani Tours has grown into the most well-known consumer brand for Incoming services in Italy.
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+39 64742501
Via Ignazio Pettinengo 72, Roma, Lazio, 159, Italy
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About Gray Line Rome
Gray Line - I Love Rome is the largest provider of sightseeing tours in the Eternal City. For more than 90 years, Gray Line has been at the center of creating and operating the best traveler experiences in Rome and surroundings. With more than 50 tours and experiences Gray Line - I Love Rome is the brand of Carrani Tours that offer activities in Rome. Founded in 1925, Carrani Tours has grown into the most well-known consumer brand for Incoming services in Italy.