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Gray Line Rome Reviews

https://graylinerome.com
Rated
Excellent
Service
4.5
/5
Product
4.3
/5

5

4

3

2

1

96

28

8

3

5

140

ratings over the past year

Displaying all 1,386 reviews
MD
Mrs Debra Dunning
8 years ago
Date of purchase: 09/05/2017
What Mrs Debra Dunning said about Gray Line Rome:
Great tour, well organized. Silvia was an excellent guide!
Tour was excellent. Pick up from hotel was perfect. Arrived night before and had no time to learn the area. Silvia was an amazing guide. Very knowledgeable and kept everything in time without...

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GLRomeElisabetta
Gray Line Rome
8 years ago
Dear Guest, 

thank you for choosing us and for posting your nice review on our website. 

We are very glad you enjoyed your whole experience with us, and visited two of the greatest attractions of our city at your ease! For the rich heritage of both Colosseum and Vatican, a passionate expert guide is the best solution. So we'll share our Silvia your feedback, it's a real pleasure for us!

Of course, we look forward to welcoming you in Italy again soon. 

Arrivederci
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Trusted Customer
8 years ago
Date of purchase: 05/05/2017
Buena pero se hace larga.
Todo se cumplió como estaba programado. Fueron puntuales y se entregaron los productos comprometidos. Lo que no me gustó es la detención excesiva en la zona de la carretera. Podrían permitir...

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GLRomeElisabetta
Gray Line Rome
8 years ago
Dear Guest, 

thank you so much for choosing us and for leaving your feedback on our website. 

We are really happy you enjoyed your experience in Italy with us, and we'll certainly keep in mind your note to improve our service. 

Of course, we hope to have you among our guests again!

Arrivederci
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MV
Ms Jamie-lee Janse Van Vuuren
8 years ago
Date of purchase: 03/05/2017
What Ms Jamie-lee Janse Van Vuuren said about Gray Line Rome:
Really great people and experience
Didn't have to wait.. people were very friendly.. tour guide was really so nice and sweet and funny and friendly very informative ... really enjoyed it
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GLRomeElisabetta
Gray Line Rome
8 years ago
Dear Guest, 

thank you for choosing us and for sharing your fantastic review! What can we say? It's great for us reading that we give you the best experience of Rome, it's exactly what we work for! 
We look forward to welcoming you in Italy again soon,

Arrivederci
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MG
Mr Nicholas Gozzi
Rome,italy
8 years ago
Date of purchase: 03/05/2017
What Mr Nicholas Gozzi said about Gray Line Rome:
Danielle was great!
Everything was great. Danielle made the whole tour very interesting and fun. Will definitely recommend to anyone!
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GLRomeElisabetta
Gray Line Rome
8 years ago
Dear Guest, 

thank you so much for choosing us and for publishing your review on our website. We are delighted you enjoyed your experience with Danielle and explored the treasures of the Vatican at your best! This is exactly what we aim to give to all our guests! 
Of course, we'd like to welcome you in Rome again. 

Arrivederci
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MG
Mr Nicholas Gozzi
8 years ago
Date of purchase: 02/05/2017
What Mr Nicholas Gozzi said about Gray Line Rome:
Matteo did a very good job
Everything was very well done. Matteo was very informative and made the trip very interesting and enjoyable. I will definitely recommend to anyone.
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GLRomeElisabetta
Gray Line Rome
8 years ago
Dear Guest, 

thank you for choosing us and for leaving your motivating feedback. We are really happy you enjoyed your experience of the Colosseum with our passionate team. We'll share your nice post with Matteo! 
We look forward to having you among our guests again soon. 

Arrivederci
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MZ
Mr Christopher Zibailo
Boston, MA
8 years ago
Date of purchase: 29/04/2017
What Mr Christopher Zibailo said about Gray Line Rome:
Learned a lot on this tour
Excellent tour, the guide was very knowledgeable on the Vatican and the art. It was a bit confusing at first as to where to meet, and the tour was a bit rushed, but I would recommend it.
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GLRomeElisabetta
Gray Line Rome
8 years ago
Dear Guest, 

thank you so much for choosing us and for sharing your experience on our website. We are so glad you discovered the magnificent Vatican with us and enjoyed our Vip Entrance Tour! 
We look forward to welcoming you again in Rome soon. 

Arrivederci
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Trusted Customer
8 years ago
Date of purchase: 13/04/2017
Hat alles prima geklappt - sehr gut um einen ersten Überblick zu bekommen.
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GLRomeElisabetta
Gray Line Rome
8 years ago
Dear Guest, 

thank you for choosing us and for leaving your feedback here on our website. 
We are very glad you discovered the Eternal City on our buses and we look forward to welcoming in Italy again soon. 

Arrivederci
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Trusted Customer
8 years ago
Date of purchase: 11/04/2017
Booking my tour on line was easy and fast- definitely would do it again!
Gray Line was dependable and the tour guide was great- Grazie!
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Trusted Customer
8 years ago
Date of purchase: 13/04/2017
We purchased the Hop on Hop off tour, and downloaded what we thought was the map of the pick up locations onto our mobile phone. It gives the false impression of where the pick up locations are, and...

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GLRomeElisabetta
Gray Line Rome
8 years ago
Dear Guest, 

thank you for choosing Gray Line - I Love Rome and for sharing your review. 

We are deeply sorry for the inconveniences you mention, and that your experience didn't meet your expectations. We always try to signal clearly our stops with our pink logo and indications, and we'll certainly keep in mind your feedback to improve our bus service. About our audio guides, please consider that they give only a summary for inspiring your next visits on the ground. 

Thank you again for your feedback. We'd like to have you among our guests again and to have the opportunity to change your mind.

Arrivederci
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MS
Ms Laura Simkins
8 years ago
Date of purchase: 06/04/2017
What Ms Laura Simkins said about Gray Line Rome:
The tour was great. Enjoyed it thoroughly. We recommend to anyone.
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GLRomeElisabetta
Gray Line Rome
8 years ago
Dear Guest, 

thank you so much for choosing us and for posting your nice review! 

We are really glad you enjoyed discovering the fascinating Pompeii with our team, and we hope to have you among our guests again soon. Italy is full of treasures! 

Arrivederci 
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About Gray Line Rome
Gray Line - I Love Rome is the largest provider of sightseeing tours in the Eternal City. For more than 90 years, Gray Line has been at the center of creating and operating the best traveler experiences in Rome and surroundings. With more than 50 tours and experiences Gray Line - I Love Rome is the brand of Carrani Tours that offer activities in Rome. Founded in 1925, Carrani Tours has grown into the most well-known consumer brand for Incoming services in Italy.
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Via Ignazio Pettinengo 72, Roma, Lazio, 159, Italy
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About Gray Line Rome
Gray Line - I Love Rome is the largest provider of sightseeing tours in the Eternal City. For more than 90 years, Gray Line has been at the center of creating and operating the best traveler experiences in Rome and surroundings. With more than 50 tours and experiences Gray Line - I Love Rome is the brand of Carrani Tours that offer activities in Rome. Founded in 1925, Carrani Tours has grown into the most well-known consumer brand for Incoming services in Italy.