When you purchase your tickets online you must then go and stand in a line to redeem with people who have yet to purchase their tickets. That should have clued me in to the lines I would wait in for...
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Product reviews
Date of purchase: 09/04/2017
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Trusted Customer
Feefo Verified
9 years ago
Limited buses. Overcrowded. Long waits. Inconsistent narration. Rude service. In sum, very unprofessional and will not use them again.
Product reviews
Date of purchase: 09/04/2017
1
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MM
Mr John McKay
Feefo Verified
9 years ago
What Mr John McKay said about Gray Line New York:
Good
Product reviews
Date of purchase: 02/04/2017
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Mr Bill Hughes
Feefo Verified
9 years ago
What Mr Bill Hughes said about Gray Line New York:
Online booking worked well except no where on the booking confirmation did it say what time the tour started.
Product reviews
Date of purchase: 03/04/2017
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Trusted Customer
Feefo Verified
9 years ago
I thought the on line booking would be convenient and I was aware that we had to go to the grey Line location to pick up our vouchers, what I WASN'T happy with was the over an hour wait to get those...
This would have been a 5 but the first day of our ride our host never used the microphone. He hung on to it but never once spoke into it. The 2nd day we had a native New Yorker that was just fabulous...
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Date of purchase: 01/04/2017
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Mrs Mary Boegershausen
Feefo Verified
9 years ago
What Mrs Mary Boegershausen said about Gray Line New York:
Booking online was very easy. However, we did have to wait in line a bit once we arrived at the Gray Line office. It took a few tries to find the correct location to board our bus. Our tour guide...
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Product reviews
Date of purchase: 03/04/2017
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Mr Mohamed Kone
Feefo Verified
9 years ago
What Mr Mohamed Kone said about Gray Line New York:
The transaction went ok . No complaint . But a little issue when I went to New York to get in the bus . Unfortunately the night bus left us . So we were able to get some info with some individuals to...
The whole experience was a problem. We bought the tickets online and went to the welcome center on 777 8th Avenue. The line there took over 30 minutes to get our tickets. Ridiculous since we already...
Gray Line New York Sightseeing is THE source for New York City's sightseeing tours, operating the world’s largest iconic red double-decker bus fleet. If you are visiting New York City, look to Gray Line New York for EVERYTHING the city has to offer.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Gray Line New York Sightseeing is THE source for New York City's sightseeing tours, operating the world’s largest iconic red double-decker bus fleet. If you are visiting New York City, look to Gray Line New York for EVERYTHING the city has to offer.
