Disclose that they are out of business in NYC and stop web advertising and fraudulently charging customers for services they cannot and will not deliver. Stop unethical dishonest business practices....
They sold me bus tickets for a Travel company that are no longer redeemable from the Port Authority so I had to purchase 3 x brand new tickets from the Port Authority direct. I have emails and am...
I followed the redemption instructions on the day of my booking only to be told by another company that Grayline didn't offer this trip anymore. I had to rebook with another company and pay again. I...
Read more
Product reviews
Date of purchase: 29/11/2021
0
Share
MD
Mr David Dunham
Feefo Verified
NYC
4 years ago
What Mr David Dunham said about Gray Line New York:
I had a confirmation starting at 8AM no one showed up. I called they said wait till 8:30 AM that they will be there. Waited till 830 and a guy selling tickets showed up and he said no it doesn't...
Read more
Product reviews
Date of purchase: 01/11/2021
0
Share
ML
Mr David Lindstrom
Feefo Verified
4 years ago
What Mr David Lindstrom said about Gray Line New York:
The Gray line office was shut down Manhattan. Could find no bus company, including Big Bus that would take our ticket or that could scan our QR code. I called the number on our ticket,...
Read more
Product reviews
Date of purchase: 26/09/2021
0
Share
MH
Mr Charles Hansen
Feefo Verified
4 years ago
What Mr Charles Hansen said about Gray Line New York:
Grayline has closed their office at the Port Authority since the start of the pandemic. Grayline should not be selling tickets to Woodbury Commons since they are not running buses there. I took my...
I booked at ticket and waited for one hour at the respective grayline bus stop, but no bus arrived. I went back to the Grayline New York Visitor Center which was closed. After 3 hours waiting, I...
Gray Line New York Sightseeing is THE source for New York City's sightseeing tours, operating the world’s largest iconic red double-decker bus fleet. If you are visiting New York City, look to Gray Line New York for EVERYTHING the city has to offer.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Gray Line New York Sightseeing is THE source for New York City's sightseeing tours, operating the world’s largest iconic red double-decker bus fleet. If you are visiting New York City, look to Gray Line New York for EVERYTHING the city has to offer.
