I have to be clear, our tour was extremely special thanks to Leon and the amazing job he did. His knowledge of the city and infinite energy truly made the tour special. I would, however, caution...
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Product reviews
Date of purchase: 29/03/2019
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Mr Bradley B Guerrant
Feefo Verified
7 years ago
What Mr Bradley B Guerrant said about Gray Line New York:
While the booking and payment was straightforward, we had to get off the bus in Times Square and go over to the office on 8th Ave to redeem our printed ticket. There’s no point in doing it online if...
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Product reviews
Date of purchase: 30/03/2019
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Trusted Customer
Feefo Verified
7 years ago
Did everything they said they would when they said they would and definitely would recommend them again
Booking online was quite straightforward
However the actual experience was quite tedious, too much traffic led to a very slow journey and wait times were so unpredictable
One thing to help improve...
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Product reviews
Date of purchase: 06/03/2019
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Mr Tyler Duke
Feefo Verified
7 years ago
What Mr Tyler Duke said about Gray Line New York:
I waited white a while at some of their stops for a bus however the tour guides were very knowledgeable
Date of purchase: 18/02/2019
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Mrs Sarah Cooper-Birkenhead
Feefo Verified
7 years ago
What Mrs Sarah Cooper-Birkenhead said about Gray Line New York:
After travelling for best part of 12hrs I landed at JFK and tried to find a gray line bus or rep and couldn’t find either. Checked the ticket and it didn’t state any instructions on how to get the...
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Date of purchase: 18/02/2019
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Trusted Customer
Feefo Verified
7 years ago
Just a waste of time talking to customer service. Had to wait for 1 hour to get a bus near 911 memorial
Product reviews
Date of purchase: 18/02/2019
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Trusted Customer
Feefo Verified
7 years ago
Online booking was simple and quick. No complaints
Product reviews
Date of purchase: 14/02/2019
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Trusted Customer
Feefo Verified
7 years ago
Peu d'arrêts pour prendre le bus. Arrêts mal indiqués. Le changement de ligne peu pratique. Autobus peu chauffés. Horaires incompréhensibles.
Product reviews
Date of purchase: 21/01/2019
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Trusted Customer
Feefo Verified
7 years ago
The driver that came around evening time was so rude. Firstly, I went to his driver window while passengers were boarding & wave to him as I have a question for him. He ignored me so I thought he...
Gray Line New York Sightseeing is THE source for New York City's sightseeing tours, operating the world’s largest iconic red double-decker bus fleet. If you are visiting New York City, look to Gray Line New York for EVERYTHING the city has to offer.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Gray Line New York Sightseeing is THE source for New York City's sightseeing tours, operating the world’s largest iconic red double-decker bus fleet. If you are visiting New York City, look to Gray Line New York for EVERYTHING the city has to offer.
