Booked and confirmed very easily. No problems with any aspect - I'd book through Gray Line again!
Andrei
Gray Line Iceland
2 years ago
Hello Dear Customer, thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.
Warm regards,
Gray Line Team
Product reviews
Date of purchase: 08/07/2024
0
Share
Trusted Customer
Feefo Verified
2 years ago
Andrei
Gray Line Iceland
2 years ago
Dear Customer,
Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience!
We hope to see you again in Iceland.
Best regards,
Gray Line Team
We would not be able to grow and develop without feedback like yours, Dear Customer. We are thrilled you had a great experience with us and hope to see you again soon.
Best regards, Gray Line Team
Product reviews
Date of purchase: 09/07/2024
0
Share
Trusted Customer
Feefo Verified
2 years ago
Andrei
Gray Line Iceland
2 years ago
Dear Customer,
Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience!
We hope to see you again in Iceland.
Best regards,
Gray Line Team
Date of purchase: 08/07/2024
0
Share
DE
David Elliott
Feefo Verified
VA, USA
2 years ago
Andrei
Gray Line Iceland
2 years ago
Dear David,
Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience!
We hope to see you again in Iceland.
Best regards,
Gray Line Team
Kevin, your review means a lot to us. We always strive to give our best to help our clients and I’m glad that we exceeded your expectations. We hope to see you again soon!
Best regards, Gray Line Team
Product reviews
Date of purchase: 07/07/2024
0
Share
KT
Kimberly Thayer
Feefo Verified
2 years ago
Andrei
Gray Line Iceland
2 years ago
Dear Kimberly,
Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience!
We hope to see you again in Iceland.
Best regards,
Gray Line Team
This was very easy. Thank you for the email reminder. Thank you for your assistance.
Andrei
Gray Line Iceland
2 years ago
Hello our Dear Customer, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.
Warm regards, Gray Line Team
Online booking was ok. Due to a flight change, I emailed with new flight details and received a confirmation back. Yet, the driver said he never got the new information. We ended up still...
Read more
Andrei
Gray Line Iceland
2 years ago
Dear Marjorie,
Thank you for taking the time to share your feedback. We're truly sorry to hear about the issues you experienced. It’s unfortunate that there was a lapse in communication regarding your updated flight details, and we understand how frustrating that must have been.
We strive to ensure that all information is promptly and accurately relayed to our drivers, and it’s concerning to hear that this wasn’t the case for you. We’ve shared your feedback with our team to review and improve our communication procedures to prevent such issues in the future.
Thank you for your understanding and for bringing this to our attention. If you have any further concerns or need assistance in the future, please don’t hesitate to reach out directly.
Best regards,
Gray Line Team
Hello Dear Customer,
Thank you for choosing Gray Line and for your wonderful review. We are delighted to read about your experience. Thank you for your kind words about the tour guide.
We hope we will have the joy of welcoming you back in the near future.
Best regards,
Gray Line Team
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.