No issues at all in the booking process. It was smooth and painless.
Andrei
Gray Line Iceland
2 years ago
Amanda, your continued support and the kind words you’ve shared in this five-star review mean the world to us. We’re truly honored to have you as a valued customer. Thank you for consistently choosing us and for taking the time to leave such positive feedback once again. You’re always welcome here.
Warmest regards,
Gray Line Team
Product reviews
Date of purchase: 20/07/2024
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KC
Ken Campbell
Feefo Verified
USA
2 years ago
What Ken Campbell said about Gray Line Iceland:
Excellent
Andrei
Gray Line Iceland
2 years ago
Ken, thank you so much for your kind words! It’s always such a pleasure to see you at Gray Line. We can’t thank you enough for your ongoing support and can’t wait to have you with us again.
Best regards,
Gray Line Team
Dear Philip,
We greatly appreciate your five-star rating. It’s fantastic to know that you had a wonderful experience with us. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.
We can’t wait to welcome you back!
Warm regards, Gray Line Team
Product reviews
Date of purchase: 20/07/2024
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Trusted Customer
Feefo Verified
2 years ago
Andrei
Gray Line Iceland
2 years ago
Dear Customer,
Thank you for choosing Gray Line and for your top rating! We are happy to know that you had a great experience!
We hope to see you again in Iceland.
Best regards,
Gray Line Team
Hello Dear Customer, thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.
Best regards, Gray Line Team
Product reviews
Date of purchase: 11/07/2024
0
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AW
Adrian Watson
Feefo Verified
Sydney, Australia
2 years ago
Andrei
Gray Line Iceland
2 years ago
Dear Adrian,
Thank you for choosing Gray Line and for your rating! We are happy to know that you had a great experience!
We hope to see you again in Iceland.
Best regards,
Gray Line Team
Hello Julie, Thank you for taking the time to leave feedback. We are sorry for the inconvenience caused by the cancellation.
Gray Line reserves the right to change routes, itineraries, or time schedules without prior warning, should the necessity arise.
We hope to have the opportunity to serve you better in the future.
Best regards, Gray Line Team
Product reviews
Date of purchase: 14/07/2024
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Trusted Customer
Feefo Verified
2 years ago
A quick and comfortable way of traveling from the airport to the city centre.
Andrei
Gray Line Iceland
2 years ago
We always enjoy hearing what our customers have to say, our Dear Customer! We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!
Best regards, Gray Line Team
Product reviews
Date of purchase: 12/07/2024
0
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DZ
Dirk Zimmermann
Feefo Verified
Reykjavik, Busstop 9
2 years ago
What Dirk Zimmermann said about Gray Line Iceland:
Dear Dirk,
Thank you for your feedback! We’re pleased to hear that you found our online booking process easy and quick.
However, we're sorry to learn about the issues you experienced with our bus staff at the hotel drop-off. This is not the standard we aim for, and we appreciate you bringing it to our attention.
We will be reviewing our procedures and staff training to ensure that we provide a more reliable and seamless experience in the future. Your feedback is invaluable in helping us improve.
Thank you for choosing our services, and we hope to have the opportunity to serve you better next time.
Sincerely,
Gray Line Team
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.