How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Gray Line Iceland Reviews

Displaying all 13,015 reviews

Trusted Customer

9 years ago

What Trusted Customer said about Gray Line Iceland:

Excellent service by Gray Line Iceland

Super Efficient and hassle free.

Date of purchase: 23/02/2017

Trusted Customer

9 years ago

What Trusted Customer said about Gray Line Iceland:

What a fab experience!

The service from Grayline has been fantastic! They warned us in advance that the Northern Lights experience had been cancelled for the Monday and with a simple email my boyfriend and I were rebooked...

Date of purchase: 22/02/2017

Trusted Customer

9 years ago

What Trusted Customer said about Gray Line Iceland:

Great experience overall!

Booking was easy and reliable. Everything went as expected and we had a great experience getting where we needed to go. The only downside of the experience was upon arriving from the airport and...

Product reviews

Date of purchase: 18/02/2017

Trusted Customer

9 years ago

What Trusted Customer said about Gray Line Iceland:

Super service

We were picked from our hotel on time and taken to Blue Lagoon. Everything was quick and easy. No waiting in lines. Super.

Date of purchase: 18/02/2017

Trusted Customer

9 years ago

There is a good experience on the bus, the good driver, cleaning environmen...

There is a good experience on the bus, the good driver, cleaning environment and free wifi is provided.

Product reviews

Date of purchase: 18/02/2017

Trusted Customer

Toronto. Canada.

9 years ago

What Trusted Customer said about Gray Line Iceland:

Excellent service

Excellent service. No waiting lines in airport. Quick and professional. Was not an issue to pick up or drop off at Nordurey hotel. Love it!

Date of purchase: 22/02/2017

Trusted Customer

9 years ago

What Trusted Customer said about Gray Line Iceland:

easy but since I knew nothing about other tours I have nothing else to comp...

easy but since I knew nothing about other tours I have nothing else to compare

Product reviews

Date of purchase: 04/02/2017

Trusted Customer

9 years ago

Good experience with Gray Line Iceland

booking bus trips and tours with Gray Line was easy and quick.

Product reviews

Date of purchase: 17/02/2017

Trusted Customer

9 years ago

Good efficient service

We were happy to book our return journey through the company however it was more expensive than our outward journey which we had booked online, as we had previously made a booking I think it would...

Product reviews

Date of purchase: 17/02/2017

Trusted Customer

9 years ago

Saw the aurora but not a great experience

Tour cancelled due to bad weather on 22nd so rebooked for 23rd. Saw the northern lights but poor location as next to busy highway so continuous oncoming headlights dazzling and spoiling photos....

Date of purchase: 22/02/2017

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Gray Line Iceland Reviews

Blue Lagoon Including AdmissionMore reviews of this productView product websiteThis was a phenomenal part of my trip. While the showers totally caught me off guard, the overall experience was very worth it.

Keflavik Airport to Reykjavik HotelsMore reviews of this productView product websiteeverything is good. the good driver，cleaning seat and free Wi-Fi is provided.

Keflavik Airport to Reykjavik HotelsMore reviews of this productView product websitemiddle of the night, traveling for hours, 3 airports nothing was going to impress. Comfortable

Keflavik Airport to Reykjavik - Gray Line TerminalMore reviews of this productView product websiteBus was right outside the airport. left quickly. easy to use

Keflavik Airport to Reykjavik HotelsMore reviews of this productView product websiteGreat trouble free start to our holiday.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?