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Gray Line Iceland Reviews

Displaying all 13,015 reviews

Trusted Customer

9 years ago

Simple booking. No problems

Coach arrived at hotel on time. No delays en route. Driver appeared unable to smile but provided safe transfer.

Date of purchase: 25/02/2017

Trusted Customer

9 years ago

What Trusted Customer said about Gray Line Iceland:

Fab!

Used Gray Line for all our trips.....Blue Lagoon from airport, Golden Circle, SNaefellsnes, NOrthern Lights deluxe and City tour. All our guides were brilliant, particularly Dori and the drivers were...

Product reviews

Date of purchase: 25/02/2017

Trusted Customer

9 years ago

Le service

Très bonne qualité de service. Les sièges sont confortables et le wifi de très bon rendement.

Product reviews

Date of purchase: 25/02/2017

Trusted Customer

9 years ago

Easy

Very easy to find and easy pick up

Product reviews

Date of purchase: 19/02/2017

Trusted Customer

9 years ago

Booking easy

Really easy

Product reviews

Date of purchase: 23/02/2017

Trusted Customer

Bedlington

9 years ago

What Trusted Customer said about Gray Line Iceland:

Easy to book. Easy to communicate with, and friendly efficiency.

Product reviews

Date of purchase: 21/02/2017

Trusted Customer

9 years ago

What Trusted Customer said about Gray Line Iceland:

Tour was cancelled because of weather condition which is fine. What is not ...

Tour was cancelled because of weather condition which is fine. What is not fine is that gray line did not send any email until I called them early in the morning while waiting for the bus to pick us...

Gurrý

Gray Line Iceland

9 years ago

Thank you for your feedback. it is unfortunate that we had to cancel most of our tour departures due to heavy snowfall during the night. All roads leading from Reykjavik were blocked and not cleared until mid-day. Most of our staff were not able to reach their positions either as vehicles in residential areas were snowed in and smaller streets not a priority to clear. I do hope that you can reschedule your tour or contact our reservations department at iceland@grayline.is and request a refund if you cannot join our tour another day

Date of purchase: 24/02/2017

Trusted Customer

9 years ago

What Trusted Customer said about Gray Line Iceland:

Great service. So easy to navigate.

Product reviews

Date of purchase: 19/02/2017

Trusted Customer

9 years ago

Good, efficient service

Simple, straightforward booking process.

Product reviews

Date of purchase: 20/02/2017

Trusted Customer

9 years ago

Lights Were Amazing, Tour Was Lackluster

The online system was great, the tour was another story.

Product reviews

Date of purchase: 27/01/2017

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Gray Line Iceland Reviews

Reykjavik Sightseeing TourMore reviews of this productView product websiteWould have liked to jump off for photo opportunity couple of times when they drove past a few things but otherwise good.

Reykjavik to Keflavik Airport with Hotel Pick UpMore reviews of this productView product websiteIdem que dit précédemment.

Keflavik Airport to Reykjavik HotelsMore reviews of this productView product websitePrompt service very comfy coach

Northern Lights Mystery TourMore reviews of this productView product websiteActivity was planned and guide was good

Keflavik Airport to Reykjavik HotelsMore reviews of this productView product websiteNo issues. Felt reassured.

Northern Lights Mystery TourMore reviews of this productView product websiteGreat tour. Very informative and well organised.

Private Transfer Keflavik to Reykjavik CityMore reviews of this productView product websiteMet in the terminal, short Walk to the car. Helpful, polite driver. Smooth comfortable journey

Northern Lights Mystery TourMore reviews of this productView product websiteOverall I had a good experience with Gray Line while in Iceland but this tour was really disappointing. I was expecting a 3-5 hour tour 'chasing' the Northern Lights around Iceland when in reality,...Read more

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