How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Gray Line Iceland Reviews

https://grayline.is

GOOD

Service

3.3

Product

3.1

ratings over the past year

Displaying all 13,015 reviews

Trusted Customer

Feefo Verified

3 years ago

Met us on time with a feeder coach and took us to meet tour coach. Very knowledgeable guide, spending the right amount of time at each stop. Would recommend Gray Line for Golden Circle tour

Product reviews

Date of purchase: 30/06/2023

David Nickless

Feefo Verified

3 years ago

What David Nickless said about Gray Line Iceland:

Easy to book

Product reviews

Date of purchase: 03/07/2023

Trusted Customer

Feefo Verified

3 years ago

On time and was able to change booking at short notice.

Date of purchase: 03/07/2023

David Nickless

Feefo Verified

3 years ago

What David Nickless said about Gray Line Iceland:

Booking easy

Product reviews

Date of purchase: 22/06/2023

Trusted Customer

Feefo Verified

3 years ago

Very easy

Easy to book on line

Product reviews

Date of purchase: 26/06/2023

Trusted Customer

Feefo Verified

3 years ago

Avoid the combo tours

We took the combo tour with Golden Circle followed by Sky Lagoon. However, it wasn't truly a combo tour but two tours tacked together with hours of waiting between.

Andrei

Gray Line Iceland

3 years ago

Thank you for taking the time in writing us about your experience. We hope that overall you had a nice time with us. The Golden Circle tour is a tour itself containing 3 main attractions. Following this tour our customers are being transferred to Sky Lagoon after a short wait of only 30 min between the tours and here they can relax for 2h. We consider this a combo tour of 2 of our most visited attraction place in Iceland.

Product reviews

Date of purchase: 25/06/2023

Trusted Customer

Feefo Verified

3 years ago

Easy to book

Product reviews

Date of purchase: 30/06/2023

Harold Lai

Feefo Verified

Port Louis

3 years ago

What Harold Lai said about Gray Line Iceland:

Yes I shall purchase again from Gray Line. Iceland or recommend them to a friend. However, would like to suggest that your representative displays more visibility at the cruise port. It was not easy...

Product reviews

Date of purchase: 23/06/2023

Trusted Customer

Feefo Verified

3 years ago

Use your money elsewhere

Too expensive for what it is, you could have taken a cab there and back from the center of the city, without having to wait for the gray line service, whose only job was to transport you from the...

Product reviews

Date of purchase: 29/06/2023

Judith Stearns

Feefo Verified

3 years ago

What Judith Stearns said about Gray Line Iceland:

on time

busses were on time at pickup and departure points

Product reviews

Date of purchase: 23/06/2023

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Gray Line Iceland Reviews

The Golden Circle ClassicMore reviews of this productView product websiteKnowledgeable guide and right time spent at each stop.

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffMore reviews of this productView product websiteDocuments arrived shortly after purchase

The Golden Circle ClassicMore reviews of this productView product websiteGuide is very good, driver is good as well

Golden Circle & Sky Lagoon Bathing ExperienceMore reviews of this productView product websiteWe took the combo tour with Golden Circle followed by Sky Lagoon. However, it wasn't truly a combo tour but two tours tacked together with hours of waiting in between.

The Golden Circle ClassicMore reviews of this productView product websiteWell organized trip and an excellent guide with interesting stories, a perfect mix of guiding and silence and a very pleasant voice and splendid pronunciation. Takk frá okkur!

The Golden Circle ClassicMore reviews of this productView product websiteI booked on line which was nice and easy. The places we visited were up to our expectations and the time allocated at each site was just right!!

Sky Lagoon Geothermal SpaMore reviews of this productView product websiteWould not book a similar tour again

One way Airport transfer Reykjavík to Keflavík Airport including hotel pickup.More reviews of this productView product websiteon time for each pickup, comfortable busses

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?