How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Grass247 Reviews

http://www.grass247.co.uk

EXCEPTIONAL

Your Artificial Grass Specialist

Service

4.8

612

706

ratings over the past year

Displaying all 9,356 reviews

Lee Winterton

Feefo Verified

GBR

1 month ago

What Lee Winterton said about Grass247:

Lawn replacement 75sqm great no more dirty feet and paws what's not to like

Overall I am unable to fault, a delivery error was very quickly sorted and they were very helpful with the planning. As I said as we stand at the moment we have a lovely soft green lawn, long may it...

Jason Murphy

Feefo Verified

GBR

1 month ago

What Jason Murphy said about Grass247:

Very prompt service

Trusted Customer

Feefo Verified

1 month ago

Good up dates from ordering delivery

Alan Scott

Feefo Verified

GBR

1 month ago

What Alan Scott said about Grass247:

A good service from start to finish

Delivered right on time with exact timings during the day of delivery so I wasn't wasting any time hanging around.

Trusted Customer

Feefo Verified

1 month ago

Green amongst the Brown

Excellent

Peter

Feefo Verified

GBR

1 month ago

What Peter said about Grass247:

Worth the money

Driver was helpful and friendly

cheryl

Feefo Verified

GBR

1 month ago

What cheryl said about Grass247:

Fantastic service from ordering to delivery, excellent quality of grass and good value.

Trusted Customer

Feefo Verified

1 month ago

I have used this company twice in the last few months. I saw them on Social media. I used the online calculator on their website & it good me exactly how much I needed. The prices were very good too....

Susan Duncan

Feefo Verified

GBR

1 month ago

What Susan Duncan said about Grass247:

Don’t come in the stated timescale and not all the order received

Customer Services

Grass247

1 month ago

Good afternoon, Thank you for sharing your feedback. We’re sorry to hear you’ve been left feeling disappointed. The vast majority of our orders are delivered within the timescales advised, although we understand that occasionally an order may not arrive as expected or may be delivered in part. Full delivery information is provided on our website to help manage expectations before placing an order. From your order details, we can see that your order was delivered on day 6 of the advised 2–6 working day timescale for your area. We have not received any written communication since delivery and were unaware that part of your order was outstanding. A member of our Customer Care Team will be in touch shortly to find out more and work with you towards a resolution. Kind regards, Jenny Grass247

james

Feefo Verified

1 month ago