Grass247 Reviews

Hello, Thank you for taking the time to leave us a review. We're glad to hear that you were impressed with our prices, delivery service, and communication. We note that you did not request any samples before placing your order and we're sorry that you were not fully satisfied with your order. We offer a variety of products to fit all needs and budgets. Additionally, we provide a free sample service that allows customers to request up to six samples at a time. This way, customers can experience the products in person, helping them make informed choices before purchasing and ensuring their satisfaction with their orders. Your details have been passed on to our Customer Care team for review. Kind Regards Charlie

Hello, Thank you for taking the time to leave your kind comments in your review. It is important to us to provide our customers with excellent service. We offer a variety of grass options on our website, catering to different needs and budgets. Our prices range from £4.49 per square meter for entry-level grass to over £20.00 per square meter for more premium options. This allows us to help our customers find the best fit for their requirements. Please note that the thickness of the grass can vary. We apologise for any disappointment with the grass you received. To help our customers make informed decisions, we provide a sample service, allowing them to experience the grass before placing an order. It's common for products to appear differently on screens compared to their actual appearance. We have your details and will be reaching out to you shortly to better understand the situation and to see if we can assist you any further. Kind regards, Jenny Grass 247