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grandedigital.co.uk Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 2,046 reviews

Trusted Customer

Feefo Verified

3 years ago

Superb & Efficient Service

Stuart was very helpful & friendly. Superb Service! Thank you

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon sir -- It's really appreciated that you took the time to write a review and thank you also for the additional comments for the engineer. If you experience any further issues do not hesitate to contact the team. Have a great day and thanks again. Kind Regards, The Grande Digital Team

Trusted Customer

Feefo Verified

3 years ago

Repaired TV aerial , fitter very professional

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon sir -- We are so pleased we were able to meet your expectations. It's really appreciated that you took the time to write a review. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

samantha

Feefo Verified

3 years ago

What samantha said about grandedigital.co.uk:

Shocking customer service

Absolutely shocked at the way I was treated after booking a callout for a quote. Wouldnt accept that I wanted to think about the quote and the attitude was awful. Wont be my first choice ever

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Samantha -- Obviously we never like to read such feedback which to be fair are few and far between so always come as a surprise considering the many five star reviews we receive. However, your feedback will be shared with our management team and the engineer who made the visit to your home will be consulted. This will be investigated further so thank you for bringing to our attention. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

Philip

Feefo Verified

3 years ago

What Philip said about grandedigital.co.uk:

approach and manner, better training

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Philip -- Obviously it goes without saying we do not like to hear of such feedback, so apologies for the experience on this occasion. We appreciate you bringing this to our attention. Your comments will be fed back to the management team who will investigate further as to what happened. Kind Regards, The Dawes Doors Team

Daniel

Feefo Verified

3 years ago

What Daniel said about grandedigital.co.uk:

Brilliant service problem fixed quickly

Brilliant service, problem was identified quickly and fixed promptly, engineer was very helpful and friendly would use again

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Daniel -- The engineer will soon receive a copy of this review - really nice feedback, so thank you on his behalf. It's really appreciated by the team that you took the time to write a review and share your experience. Enjoy the rest of your day. Kind Regards, The Grande Digital Team

Simon

Feefo Verified

Giltbrook

3 years ago

What Simon said about grandedigital.co.uk:

Great service

Really friendly and helpful. A thoroughly professional service. I can't believe how clear the picture is.

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Simon -- Great to hear that the services received was to your approval. Fantastic feedback regarding the professional service received and of course great news that you have "reception perfection". Enjoy the rest of your day and thanks again. Kind Regards, The Grande Digital Team

chris

Feefo Verified

3 years ago

What chris said about grandedigital.co.uk:

GOOD SERVICE

FRIENDLY AND EFFECIENT

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon Chris -- Many thanks for the excellent feedback after we visited your home. We are really grateful for you taking the time to leave a review. Have a lovely day and thanks again. Kind Regards, The Grande Digital Team

Trusted Customer

Feefo Verified

3 years ago

Fast, excellent and friendly service.

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon sir -- Excellent feedback in that were able to reach you in a fast and timely manner and get the job sorted which was hopefully to your expectations. If you have any further issues please do not hesitate to contact the team. Have a great day and thanks again. Kind Regards, The Grande Digital Team

Trusted Customer

Feefo Verified

3 years ago

Fast Service. Knowledgeable Technician. Highly recommend.

From initial enquiry to a working satellite dish within 3 hours! Great service. Efficient, polite, knowledgeable and reasonably priced too. Highly recommend.

Grande Digital

grandedigital.co.uk

3 years ago

Good afternoon -- Excellent feedback in that were able to reach you in a fast and timely manner and get the job sorted which was hopefully to your expectations. Great to hear that the service and price received was to your satisfaction. Enjoy the rest of your day, thanks again. Kind Regards, The Grande Digital Team

mike

Feefo Verified

3 years ago

What mike said about grandedigital.co.uk:

Quick and reliable service.

Turned up at the time they gave me. Nice and polite. He took the time to understand the issue at hand and helped me resolve it.

Grande Digital

grandedigital.co.uk

3 years ago

Good morning Mike -- It's really appreciated that you took the time to write a review and thank you also for the additional comments for the engineer. If you experience any further issues do not hesitate to contact the team. Have a great day and thanks again. Kind Regards, The Grande Digital Team

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