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Rated
Exceptional
Service
4.8
/5
Product
4.9
/5

5

4

3

2

1

29

3

0

1

0

33

ratings over the past year

Gopak is no longer an active Feefo customer
Displaying all 3,565 reviews
MD
Mrs Mary Dodgson
1 year ago
Date of purchase: 10/07/2024
What Mrs Mary Dodgson said about Gopak:
UHCC
very Good
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Diane Ponting
Gopak
1 year ago
Thank you.
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Trusted Customer
1 year ago
Date of purchase: 09/07/2024
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Diane Ponting
Gopak
1 year ago
Thank you for your five star rating. We hope the Premier folding table purchased, provides great service.
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Trusted Customer
1 year ago
Date of purchase: 08/07/2024
"Take the load off!"
No issues with the company, or ordering. They informed of the date of delivery and asked questions/told me of delivery protocol. Product was dispatched and delivered within the timeframe given, no...

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Diane Ponting
Gopak
1 year ago
Thank you for sharing details of your experience following the recent purchase of the Big Classic folding chair bundle which included a storage trolley. We are really pleased that you are happy with the chairs and how they can help to improve your space.
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Trusted Customer
1 year ago
Date of purchase: 25/06/2024
The delivery was agreed for Thursday 27th June, and I waited in all morning waiting for a phone call 20 minutes before delivery so I could go and unlock the premises. In the afternoon a lady came to...

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Diane Ponting
Gopak
1 year ago
Thank you for sharing this information with us and for also taking my colleague Sharon's call earlier today. She has filled me in on your conversation and we are all really sorry that your order was picked in error and shipped a day early. As Sharon has explained we take 1 star feedback extremely seriously as it is very rare for us to receive just one star for our service. We hope, that in spite of the delivery issue you are happy with the tables supplied.
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Diane Ponting
Gopak
1 year ago
Thank you for improving your rating following Sharon's call and for confirming that this issue is now resolved. This is much appreciated by the whole team here at Gopak.
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MD
Mr Chris Dodd
Silverstone
1 year ago
Date of purchase: 05/07/2024
What Mr Chris Dodd said about Gopak:
The delivery was very quick. I received a phone call to arrange the delivery and discussed the best options.
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Diane Ponting
Gopak
1 year ago
Thank you for rating our service 5/5. I understand my colleague Sharon has spoken to you and is investigating why the quality of the chair dolly supplied differs from your last purchase. Thank you for bringing this to our attention. We will endeavour to resolve this and please accept our apologies for any inconvenience caused.
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Ms Silvia Brown
Winchester
1 year ago
Date of purchase: 26/06/2024
What Ms Silvia Brown said about Gopak:
Thank you for a great, efficient and careful service!
The costumer service was excellent, with an advisor calling straight away to confirm that the order was being processed.
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Diane Ponting
Gopak
1 year ago
Many thanks for your kind feedback following the purchase of a folding table for your preschool.
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Trusted Customer
1 year ago
Date of purchase: 04/07/2024
Needed to purchase an extra table and was able to speak to a member of staff who was very helpful Will always recommend the company
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Trusted Customer
1 year ago
Date of purchase: 04/07/2024
Efficient and friendly
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Diane Ponting
Gopak
1 year ago
Thank you rating us 5/5 following the purchase of folding tables which we hope will provide your organisation with years of service.
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Ms Barbara Kidd
Islington
1 year ago
Date of purchase: 21/06/2024
What Ms Barbara Kidd said about Gopak:
Excellent!
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Diane Ponting
Gopak
1 year ago
Thank you for your 5 star rating.
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MD
Mrs Pauline Dixon
Gateshead
1 year ago
Date of purchase: 19/06/2024
What Mrs Pauline Dixon said about Gopak:
we would have given a perfect score if items were intact on arrival
After advising that both trolleys were damaged they were replaced very quickly and efficiently. After sale service was really good and efficient
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Diane Ponting
Gopak
1 year ago
I'm really sorry to hear that the trolley ordered, arrived damaged but pleased our team resolve this efficiently and you have now received a replacement trolley. Thank you for your feedback and 5 star rating for our service.
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About Gopak
Gopak is the U.K's leading market leader in the design, manufacture and supply of furniture, including lightweight folding tables, performance staging, chairs and general purpose furniture.
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Range Road, Hythe, Kent, CT21 6HG, United Kingdom
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About Gopak
Gopak is the U.K's leading market leader in the design, manufacture and supply of furniture, including lightweight folding tables, performance staging, chairs and general purpose furniture.