Utterly disappointed as per comments above!!
Would be very interested to hear your comments.
Rusty
Golfbreaks
9 years ago
Dear Richard,
I apologise for your feelings. I have recommended our service team contact you regarding your disappointment. Our service consultants will contact you, acknowledge your concerns, listen to you in order to determine the main issues, explore alternatives, and options, and work out a way forward in order to find the best possible outcome. If needed we will contact the supplier in order to provide you an explanation. If the concern lies with Golfbreaks.com the issue will be reviewed, escalated to the appropriate management teams in order to provide you the aforementioned best possible solution and outcome in the spirit of customer service and loyalty. I hope this helps, and I look forward to hearing about your next Golfbreaks.com golf break.
Kind regards,
Rusty
Rusty
Golfbreaks
9 years ago
Dear Richard,
I am happy to learn our Customer Service team have contacted you. Your service agent will be contacting the hotel regarding your experience and will update you on their response. Thank you for your kind words and gratitude for being contacted. This is a very important part of the service we provide at Golfbreaks.com.
Kind regards,
Rusty
Hi Kevan,
Thank you for your feedback I am thrilled to see you found us here at Golfbreaks.com very straight forward and professional.
We are so please to see you are a regular booker and look forward to speaking with you when your ready to book another golf break.
Best wishes,
Emma
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
As the world's #1 rated golf tour operator, and with over 25 years’ experience as the market leader in global golf travel, enjoy peace of mind when booking your next golf holiday or break.