good with initial booking but didn't pass information on about disability facilities in the bedroom we had to contact the hotel direct to discuss this. Also failed to book the golf buggies we had...
Despite issues with the first night golfbreaks tried to resolve the problem but the hotel were totally unresponsive. I will use golfbreaks again but I'm not sure I will return to the Celtic royal in...
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Rusty
Golfbreaks
7 years ago
Dear David,
I thank you for taking the time to provide your feedback. I have liaised with your service agent who has indicated you have been contacted acknowledging your concerns. Your service agent has secured on your behalf both an apology from the supplier, and considerations of goodwill. We look forward to you returning from your trip abroad an your response to the offers made by the supplier. I look forward to hearing about your next Golfbreaks.com golf break.
Kind regards,
Rusty
Rusty
Golfbreaks
7 years ago
Dear David,
Thank you for your patience whilst we negotiated with the suppliers on your behalf. I am happy to learn you have indicated you will be continuing your custom with Golfbreaks.com
following the post travel service we have provided regarding the concerns you highlighted.
I am happy you have found the post travel service provided by your agent the deciding factor in your decision to continue with Golfbreaks.com. I look forward to hearing about your next Golfbreaks.com golf break.
Kind regards,
Rusty
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
As the world's #1 rated golf tour operator, and with over 25 years’ experience as the market leader in global golf travel, enjoy peace of mind when booking your next golf holiday or break.