Thank you for taking the time to provide us with your feedback.
We regret to hear that you have not been fully satisfied with your tour and would like to apologise for any inconvenience caused.
Naturally, as a responsible company, we take all negative feedback very seriously and will investigate these in order to keep on improving our customer experiences.
We have informed our open top bus operations team to look into the points raised and investigate them in order to ensure all the tours are operating at a speed which would be suitable to take photographs as well as have a good look at each attraction.
Once again thank you for constructive comments and apologies for any disappointment caused.
Kind regards,
Customer Service Team | Golden Tours