How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Going Luxury Reviews | Customer Service Reviews for https://www.feefo.com/reviews/going-luxury | Feefo

MC

Mrs Louise Coyle

Feefo Verified

2 years ago

What Mrs Louise Coyle said about Going Luxury:

The service was easy to use

Date of purchase: 21/03/2024

0

Trusted Customer

Feefo Verified

2 years ago

Great service and very efficient.

Easy to book and everything is done for you and expediently too.

Date of purchase: 13/03/2024

0

ML

Mr Justin Bannerman-Lloyd

Feefo Verified

2 years ago

What Mr Justin Bannerman-Lloyd said about Going Luxury:

My go to company with any travel plans.

Turn around for quotes was super quick. Any amendments not a problem to change and requote. Smooth process and great pricing.

Date of purchase: 06/03/2024

0

Trusted Customer

Feefo Verified

2 years ago

This time I booked felt very chaotic. Many errors made.

You need to have people who are easy to understand and know what they are doing on the phone. Many errors made this time and very chaotic. I had to book my own flights for goodness sake!!!!

Date of purchase: 26/02/2024

0

MP

Mr Alexander Pegg

Feefo Verified

2 years ago

What Mr Alexander Pegg said about Going Luxury:

Efficient service

Date of purchase: 01/01/2024

0

Trusted Customer

Feefo Verified

2 years ago

very efficient and professional person Raj was. very happy overall.

Date of purchase: 10/12/2023

0

Trusted Customer

Feefo Verified

2 years ago

Looking forward to it...

Easy, quick and cheap. Friendly service too. Thanks.

Product reviews

Date of purchase: 21/09/2023

0

MB

Mrs Ann Bramley

Feefo Verified

2 years ago

What Mrs Ann Bramley said about Going Luxury:

Great service!

It’s my second time booking and the service is polite, friendly and efficient. Knowledgable staff always trying to get the best possible arrangements

Date of purchase: 29/10/2023

0

Trusted Customer

Feefo Verified

2 years ago

The worst customer services .

Very uncompetant sales personnel. they refuse to admit their mistakes and deal with them correctly. They think saying sorry is sufficient. They must be more truethful with their customers.

Product reviews