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Godfreys Reviews | Customer Service Reviews for https://www.feefo.com/reviews/godfreys-stores | Feefo

Displaying all 13,228 reviews

Pal Trade

3 months ago

Date of purchase: 22/03/2024

What Pal Trade said about Godfreys:

Great service and communication , I have all information what I need about this vacuum cleaner

Customer Service

Godfreys

3 months ago

Hi, Thank you for taking the time to provide your feedback in regards to the great service you received. We will be sure to pass this onto both the store manager for Waitakere and also the state and area manager for the region. Regards, The Godfreys Team

Product reviews

Trusted Customer

4 months ago

Date of purchase: 21/03/2024

Friendly and honest

Customer Service

Godfreys

3 months ago

Hi, Thank you for taking the time to provide your feedback in regards to the great service you received. We will be sure to pass this onto both the store manager for Westgate and also the state and area manager for the region. Regards, The Godfreys Team

Gamini Amarasinghe

4 months ago

Date of purchase: 06/03/2024

What Gamini Amarasinghe said about Godfreys:

on time delivery

Product reviews

Jan Pickles

Albany

4 months ago

Date of purchase: 06/03/2024

What Jan Pickles said about Godfreys:

The service at the Albany store was wonderful as always. Delivery of our new power head was very prompt and the new head is far better than the original.

Customer Service

Godfreys

4 months ago

Hi Jan, Thank you for taking the time to provide your feedback in regards to the fabulous service you received. We will be sure to pass this onto both the store manager for Albany and also the state and area manager for the region. Regards, The Godfreys Team

Product reviews

Diane Towler

West Auckland

4 months ago

Date of purchase: 27/02/2024

What Diane Towler said about Godfreys:

Very satisfied with the helpfulness of the salesman and my product. I have recommended Godreys in the past and I would do so again.

Customer Service

Godfreys

4 months ago

Hi Diane, Thank you for taking the time to provide your feedback in regards to the great service you received. We will be sure to pass this onto both the store manager for Waitakere and also the state and area manager for the region. Regards, The Godfreys Team

Product reviews

Dinesh Kumar

Schofields

4 months ago

Date of purchase: 24/02/2024

What Dinesh Kumar said about Godfreys:

Very welcoming and attentive staff at Godfreys. Blacktown store. Very happy with their service.

Customer Service

Godfreys

4 months ago

Hi Dinesh, Thank you for taking the time to provide your feedback in regards to the great service you received. We will be sure to pass this onto both the store manager for Blacktown and also the state and area manager for the region. Regards, The Godfreys Team

Product reviews

Trusted Customer

4 months ago

Date of purchase: 24/02/2024

Staff was friendly and helpful. Good recommendation for product

Customer Service

Godfreys

4 months ago

Product reviews

Trusted Customer

4 months ago

Date of purchase: 23/02/2024

Website advised 'In Stock' but that was the National warehouse, not the store I had chosen for Click & Collect. It took 6 days to be delivered to the store. I could have bought it for the same price f

...

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Customer Service

Godfreys

4 months ago

Hi, We are sorry to hear of any issues with your order. Our system only allows Click & Collect orders to be processed with stores that are showing stock available. We apologise that the stock in the stores system was not up to date. This feedback has been passed onto them to update their stock levels and ensure this doesn't happen again. Regards, The Godfreys Team

Product reviews

Trusted Customer

4 months ago

Date of purchase: 23/02/2024

very Helpful

Customer Service

Godfreys

4 months ago

Hi, Thank you for taking the time to provide your feedback in regards to the great service you received. We will be sure to pass this onto both the store manager for Blacktown and also the state and area manager for the region. Regards, The Godfreys Team

Product reviews

Marta Quintal

4 months ago

Date of purchase: 15/02/2024

What Marta Quintal said about Godfreys:

I asked for help and they refused, bought a vacuum cleaner 6 months ago, stopped working, went back and they are refusing to fix or replace. Still under warranty. Been a customer for so many years and

...

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Customer Service

Godfreys

4 months ago

Good morning, Thank you for sharing your feedback with us and we apologise for any negative experience as this is never our intention. We’d appreciate if you can please send an email to customerservice@godfreys.com.au with further details, with ‘Ticket 148345’ as the subject heading, so we can look into this further. You can expect a response within 1-2 business days of us receiving your email. Regards, The Godfreys Team

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About Godfreys

The Godfreys Group has grown to almost 200 stores across Australia and New Zealand, making it the largest vacuum cleaner retailer in the world. Godfreys have sold millions of vacuum cleaners and household cleaning products and continues to lead the market through continuous innovation and a commitment to cleaning excellence.

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+61 3 8542 2100

2103 Dandenong Road, Clayton, Victoria, 3168, Australia

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