goeasy - Parent Account Reviews

We are sorry to hear that you are waiting for your funds at this time - upon review, it can be confirmed that your funds are being sent via etransfer. We are aware of an issue currently with etransfers and are working with our IT team to have resolved it in a timely manner. A member of our resolutions department has tried to reach out to you to discuss this further, however, if you have any further questions or concerns please call 1-888-502-3279 to review the matter further.

easyfinancial does its very best to provide customers with their approved funds as quickly as possible through methods such as e-transfers every day. Unfortunately, a technical issue beyond our control resulted in e-transfers not being available to be delivered at that moment. The matter is being worked on and will be corrected momentarily. Our records show that you have had a conversation with our helpful customer service team on the phone who were able to provide an alternative deposit method of online bank transfer to your bank account which takes 2-3 business days for arrival. We apologize for any inconvenience this may have caused and thank you for your patience at this time.

We are sorry to hear that you are experiencing difficulty, we have confirmed the e-transfer will be sent this evening. A member of our resolutions team will be in contact shortly to discuss this further and ensure your feedback has been fully addressed.