Good afternoon,
We apologise for any inconvenience caused.
However we aim to protect our clients and the temporary passwords that are generated are to ensure we keep our clients accounts as secure as possible.
Clients are advised to either enter the password in manually or to copy and paste which should make this easier for you.
The temporary password provided is a one time password, you are then required to update the password to something more memorable to you.
Kind regards,
MS
Global Reach Group