The most appalling customer service I have ever encountered. Not for this delivery but for the next delivery, a Mother’s Day gift to my 88 year old mother who is ill in CUH hospital, that was never...
I wanted to order 4 sets of 2 easter eggs to be sent to the same address and the charge for the postage would have been 28 Euros. I was going to be charged postage for each set coming to the same...
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Emma
GiftsDirect.com
3 years ago
Hello,
Thank you for your review, I apologise for the inconvenience caused with sending Easter eggs to your grandchildren. Unfortunately the postage rates are set my the courier in regards to both weight and size of the order.
We are happy to hear your order for the Chocolate hamper arrived on time, We hope the Grandchildren enjoyed the treat.
Product reviews
Emma
GiftsDirect.com
3 years ago
Thank you for your review we are happy to hear that although the item you wanted to send was not an option we hope the item chosen was well received.
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Trusted Customer
3 years ago
Date of purchase: 07/04/2022
Great service delivered on the day requested The family just loved the chocolates for Easter
Emma
GiftsDirect.com
3 years ago
Hi Ronald, we are so happy to hear that the family enjoys the Easter Treats and that you wee satisfied with the products and service. Thank you for choosing Gifts Direct.
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RP
ROSEMARIE PRUITT
3 years ago
Date of purchase: 07/04/2022
What ROSEMARIE PRUITT said about GiftsDirect.com:
when my recipient in ireland received a defective gift delivery it was quickly replaced and made right...thankyou gifts direct customer service.
Emma
GiftsDirect.com
3 years ago
Hi Rosemarie, firstly we would like to apologies in regards to the Recipients Gift being defective, we are happy to hear that the issue was resolved and turned around efficiently and quickly, thank you for choosing Gifts Direct.
Product reviews
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Trusted Customer
3 years ago
Date of purchase: 23/03/2022
Speedy delivery & good communication re status of order & delivery.
Emma
GiftsDirect.com
3 years ago
Hi Lisa, thank you for your kind review. We are happy to hear that you had a positive experience while using Gifts Direct and that our agents handled your contacts quickly.. thank you as always Gifts Direct.
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Trusted Customer
3 years ago
Date of purchase: 04/04/2022
Excellent service this time.
Emma
GiftsDirect.com
3 years ago
Hi Maeve, thank you for your great review, we are glad to hear you were happy with our service, thanks for choosing Gifts Direct.
GiftsDirect.com is an award-winning mail order gift delivery company providing an outstanding service worldwide. Our aim is to surprise, delight and help you, our customer to find the perfect gift no matter what the occasion. So whether you need a Christmas Hamper, Wedding Gift, New Baby Gift, Birthday Gift, Congratulations Gift, you name it we have it all and we hope that you will find our site makes shopping for gifts a very pleasurable experience
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
GiftsDirect.com is an award-winning mail order gift delivery company providing an outstanding service worldwide. Our aim is to surprise, delight and help you, our customer to find the perfect gift no matter what the occasion. So whether you need a Christmas Hamper, Wedding Gift, New Baby Gift, Birthday Gift, Congratulations Gift, you name it we have it all and we hope that you will find our site makes shopping for gifts a very pleasurable experience
