Hi. Thank you for taking the time to leave feedback.
I can see from our records that upon notification that the item was damaged on arrival, a new 240 Litre Wheelie Bin was issued free of charge. Thank you for letting us know about the damage so quickly, it enabled us to issue the replacement immediately.
Best regards.
Product reviews
Kate
getWheeliebins
9 years ago
Hi there. Thanks for your feedback. I am sorry to hear that this has happened. All of our 240 Litre Wheelie Bins are manufactured to EN840 which is the recognised European Standard for mobile waste containers and endure rigorous testing. However, as with all manufacturing processes, occasionally weakness can occur in the materials. Please do contact us directly if you wish to discuss this further and we will be happy to help. Tel: 0843 6584555 or email: support@getwheeliebins.co.uk.
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Trusted Customer
9 years ago
Date of purchase: 18/05/2015
It was some time ago, but I think we received the bin either the day after ordering the one after that.
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