Size 7 Mandrare Green Apatite 9K Gold Ring ATGW 3.42cts

Thank you for your recent feedback. We are really sorry to hear that you have been disappointed by the products that we are sending out to you. Firstly we would like to apologise that you received a chipped gemstone, we are continuing to do more quality control before the items leave our warehouse so this should not of happened. We also must apologise that the replacement you received did not have the colour or clarity of the original. We do try to put similar stones into the same designs but due to each one differing in colour and clarity we cannot always match them exactly. We can see that this item has now been received back and we will get this refunded as soon as possible for you. Thank you for all of your comments and we have passed them onto the relevant teams for you. If you have any further queries please do not hesitate to contact the Help Team. Lora - Help Team www.gemporia.com