Hi,
Thank you for your review.
We’re sorry to hear that your necklace tarnished and we understand how disappointing this must be, especially as it was your first order with us. Argentium silver is designed to resist tarnishing, and we’re sorry that this hasn’t been your experience. Your feedback is very important, and we’ll certainly share your comments with our team to review quality checks.
Please remember that our products come with a 30-day money-back guarantee, so you can return any unwanted items for a full refund or replacement. If there’s anything else we can assist you with, please don’t hesitate to contact us on 0800 330 8000.
Kind regards,
Gemporia