Poor quality gems for sale for the price. Many inclusions, poor cutting and or poor colour. Can get better elsewhere.
Refunds are very slow.
Gem Collector UK
Gem Collector UK
7 years ago
Good Evening,
Many thanks for your feedback, we’re really sorry to hear that you’re not entirely happy with your purchase.
We strive to provide items of the highest quality and we are sorry that you feel this has not been achieved on this occasion. We have taken your comments on board and are looking at ways to improve both our products and service.
Please kindly contact our Help Team on 0800 330 8000 if you have any additional comments or if we can assist you further and as always you are able to return this to us and we will be able to issue you with a refund.
Gemporia - Help Team
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Trusted Customer
7 years ago
Date of purchase: 28/05/2018
good customer service
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Trusted Customer
7 years ago
Date of purchase: 25/05/2018
Great service as always and presenter Alex is a great presenter
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Trusted Customer
7 years ago
Date of purchase: 25/05/2018
Love Gem Collector
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Trusted Customer
7 years ago
Date of purchase: 21/05/2018
Great customer service team. Entertaining & informative presenters.
We believe we offer the best value for genuine gemstones the world has ever seen. How do we do this? We travel the globe, and where possible source gemstones directly from the mines.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We believe we offer the best value for genuine gemstones the world has ever seen. How do we do this? We travel the globe, and where possible source gemstones directly from the mines.
