Gardening Direct Reviews

Thank you for your feedback, we are sorry that we were unable to supply the plants that you ordered, unfortunately these plants were more popular than we anticpated. We can assure you it is very rare for this to happen. Kind regards, Customer Services Gardening Direct

We are sorry that these plants did not arrive in the 1st Class condition we would expect, unfortunately plants can suffer from poor handling during transit. It is rare for this to happen and we would like look into this further for you. Please contact our Customer Services Team who will be happy to resolve this issue. Kind regards, Customer Services Gardening Direct

Thank you for your positive comments! However, we are very sorry a third of your Begonias rotted and hope you called our customer services team about this issue as we have a 100 percent satisfaction guarantee! Kind regards, Customer Services Gardening Direct

Thank you for your comments. We are sorry to hear that 2 collections were of poor condition on arrival. All orders go through strict quality control prior to despatch, however we are very sorry to hear that this would not appear to be the case in this instance. We are pleased to hear that we were able to resolve the matter when you contacted us. Kind regards, Customer Services Gardening Direct