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G. Baldwin & Co. Reviews

Rated
Exceptional

Purveyors of Natural Products Since 1844

Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

1,260

78

8

3

5

1,354

ratings over the past year

Displaying all 13,622 reviews
TC
Trusted Customer
7 years ago
Date of purchase: 16/08/2018
What Trusted Customer said about G. Baldwin & Co.:
Don’t blame your customers for late deliveries.
Condescending customer service man. My next day before 1 delivery did not arrive so l had to call and inquire. The man l spoke checked the system saw the order but could not locate its whereabouts....

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Tim
G. Baldwin & Co.
7 years ago
Hi Wendy,
thanks for order and your feedback on this purchase. Apologies that your delivery was late, unfortunately, we can't directly control the actions of Royal Mail staff; so when they mark items as not able to deliver due to access, that's as in-depth as we can see from our side of things. I totally believe and understand that you were in and, on this occasion, we'll be seeking compensation from Royal Mail for the late delivery. Hopefully refunding your delivery cost goes some way to rectifying the lateness of your delivery. Apologies if you felt our staff were condescending, it's never our intention to make you feel this way. I hope there were no other issues with your order but, if there are, please do get in touch. Tim@Baldwins
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TC
Trusted Customer
7 years ago
Date of purchase: 15/08/2018
What Trusted Customer said about G. Baldwin & Co.:
Excellent service
Ordered our tea and it arrived within two days! Excellent service.
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Trusted Customer
7 years ago
Date of purchase: 07/08/2018
Always top products and excellent service
Always excellent. Highly recommended
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Trusted Customer
7 years ago
Date of purchase: 16/08/2018
Uploaded media
Quick delivery, good prices and a red haired lady!
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TC
Trusted Customer
7 years ago
Date of purchase: 09/08/2018
What Trusted Customer said about G. Baldwin & Co.:
Fabulous
First rate service and Herbs , tinctures , have been using Baldwin’s for 30 years . Think they are fabulous.
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Trusted Customer
7 years ago
Date of purchase: 09/08/2018
Great Service
Delivery received within a few days. Everything I wanted to purchase is on the site. Great service.
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TC
Trusted Customer
7 years ago
Date of purchase: 16/08/2018
What Trusted Customer said about G. Baldwin & Co.:
Delivered very promptly and precisely as ordered
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TC
Trusted Customer
7 years ago
Date of purchase: 04/08/2018
What Trusted Customer said about G. Baldwin & Co.:
sent order promptly and had good tracking
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TC
Trusted Customer
7 years ago
Date of purchase: 15/08/2018
What Trusted Customer said about G. Baldwin & Co.:
Great quality and service
The products are amazing and the delivery was very quick. Just waiting for the benefits to kick in.
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TC
Trusted Customer
7 years ago
Date of purchase: 15/08/2018
What Trusted Customer said about G. Baldwin & Co.:
Good price and fast delivery :)
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About G. Baldwin & Co.
We have come a long way since George Baldwin first opened his doors on 77 Walworth Road, South East London in 1844. In the last 170 years, Baldwins has passed from the loving care of George Baldwin whose family helped to establish 12 shops (before downsizing) to the Dagnell’s, who have helped Baldwins to flourish into the store you see today: London’s oldest and most established Herbalist.
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171/173 Walworth Road, London, Greater London, SE17 1RW, United Kingdom
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About G. Baldwin & Co.
We have come a long way since George Baldwin first opened his doors on 77 Walworth Road, South East London in 1844. In the last 170 years, Baldwins has passed from the loving care of George Baldwin whose family helped to establish 12 shops (before downsizing) to the Dagnell’s, who have helped Baldwins to flourish into the store you see today: London’s oldest and most established Herbalist.