Absolutely abismal customer services, I’ve had to wait several months for my product with very little correspondence in between notifying me of the estimated collection date, I was contacting them to...
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Date of purchase: 19/02/2026
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Trusted Customer
Feefo Verified
GBR
1 month ago
Satisfied with service
Satisfied with delivery
Recommends
What Trusted Customer said about Furniture123.co.uk:
Fantastic, courteous, great customer service. I highly recommend this company.
Date of purchase: 31/03/2026
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Trusted Customer
Feefo Verified
1 month ago
Satisfied with service
Satisfied with delivery
Recommends
Product reviews
Date of purchase: 31/03/2026
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Trusted Customer
Feefo Verified
GBR
1 month ago
Dissatisfied with service
Dissatisfied with delivery
Does not recommend
What Trusted Customer said about Furniture123.co.uk:
had an extremely poor experience with this company. I paid extra for next-day delivery, but the item never arrived. I waited in all day with no update.
When I contacted customer service at...
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Date of purchase: 30/03/2026
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Trusted Customer
Feefo Verified
1 month ago
Satisfied with delivery
Recommends
Product reviews
Date of purchase: 26/03/2026
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Trusted Customer
Feefo Verified
1 month ago
Satisfied with service
Dissatisfied with delivery
Does not recommend
Quick to refund , but , as items not in stock wasted time.
Date of purchase: 28/03/2026
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Trusted Customer
Feefo Verified
GBR
1 month ago
Satisfied with delivery
Recommends
What Trusted Customer said about Furniture123.co.uk:
I was afraid as there were not so many reviews, however, I loved my new bed! Excellent, thank you!
Product reviews
Date of purchase: 01/02/2026
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Janey G
Feefo Verified
GBR
1 month ago
Satisfied with delivery
Recommends
Product reviews
Date of purchase: 24/03/2026
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Trusted Customer
Feefo Verified
1 month ago
Satisfied with service
Satisfied with delivery
Recommends
Excellent service from first to last
Product reviews
Date of purchase: 28/03/2026
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Trusted Customer
Feefo Verified
GBR
1 month ago
Satisfied with delivery
Does not recommend
What Trusted Customer said about Furniture123.co.uk:
Delivery was good the product itself has let them down.
The Furniture123 team is made up of people with extensive experience of furniture manufacturing and retailing, marketing, IT, finance and logistics. Together we recognised that there was a better way for people to shop for furniture than to spend several weekends driving around from one showroom to another in search of the right item of furniture at an affordable price.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Furniture123 team is made up of people with extensive experience of furniture manufacturing and retailing, marketing, IT, finance and logistics. Together we recognised that there was a better way for people to shop for furniture than to spend several weekends driving around from one showroom to another in search of the right item of furniture at an affordable price.