Item arrived damaged and subsequent contact with after-sales team was poor: No contact telephone number available to discuss the problem, Delays in response to emails, No notification of collection...
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Product reviews
Date of purchase: 28/02/2013
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Trusted Customer
Flitch Green
13 years ago
Overall Satisfied
Recommends
Satisfied with delivery
What Trusted Customer said about Furniture123.co.uk:
From reading the reviews I was very nervous about buying from Furniture123, but the service, timely delivery, helpfulness of staff and quality of products was great. I have just furnished an...
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Product reviews
Date of purchase: 06/02/2013
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Trusted Customer
Brighton
13 years ago
Overall Dissatisfied
Does not recommend
Dissatisfied with delivery
What Trusted Customer said about Furniture123.co.uk:
It was supposed to be delivered in 7 days. That stretched to 1 month and then I was told it would be 3 months so i cancelled the order. My advice is to check that it's in stock before you order. I...
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Date of purchase: 14/02/2013
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Trusted Customer
durham
13 years ago
Overall Dissatisfied
Does not recommend
Dissatisfied with delivery
Product reviews
Date of purchase: 04/03/2013
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Trusted Customer
Wokingham Berkshire
13 years ago
Overall Satisfied
Recommends
Satisfied with delivery
What Trusted Customer said about Furniture123.co.uk:
The Furniture123 team is made up of people with extensive experience of furniture manufacturing and retailing, marketing, IT, finance and logistics. Together we recognised that there was a better way for people to shop for furniture than to spend several weekends driving around from one showroom to another in search of the right item of furniture at an affordable price.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Furniture123 team is made up of people with extensive experience of furniture manufacturing and retailing, marketing, IT, finance and logistics. Together we recognised that there was a better way for people to shop for furniture than to spend several weekends driving around from one showroom to another in search of the right item of furniture at an affordable price.