Merchant Logo

Furniture123.co.uk Reviews

Rated
Excellent

73%

service satisfaction

86%

delivery satisfaction

86%

recommends

Service
4.4
/5
Product
4.5
/5

5

4

3

2

1

1,295

199

74

44

134

1,746

ratings over the past year

Displaying all 102,701 reviews
BR
brenda
doncaster
12 years ago
Date of purchase: 25/02/2013
Overall Satisfied

Recommends

Dissatisfied with delivery

Product reviews

0
Share
KE
Ken
Sheffield
12 years ago
Date of purchase: 28/02/2013
Overall Dissatisfied

Does not recommend

Dissatisfied with delivery

What Ken said about Furniture123.co.uk:
Item arrived damaged and subsequent contact with after-sales team was poor: No contact telephone number…
Item arrived damaged and subsequent contact with after-sales team was poor: No contact telephone number available to discuss the problem, Delays in response to emails, No notification of collection...

Read all
Product reviews

0
Share
GA
Gail
Flitch Green
12 years ago
Date of purchase: 06/02/2013
Overall Satisfied

Recommends

Satisfied with delivery

What Gail said about Furniture123.co.uk:
From reading the reviews I was very nervous about buying from Furniture123, but the service,…
From reading the reviews I was very nervous about buying from Furniture123, but the service, timely delivery, helpfulness of staff and quality of products was great. I have just furnished an...

Read all
Product reviews

0
Share
NI
Nigel
Brighton
12 years ago
Date of purchase: 14/02/2013
Overall Dissatisfied

Does not recommend

Dissatisfied with delivery

What Nigel said about Furniture123.co.uk:
It was supposed to be delivered in 7 days. That stretched to 1 month and…
It was supposed to be delivered in 7 days. That stretched to 1 month and then I was told it would be 3 months so i cancelled the order. My advice is to check that it's in stock before you order. I...

Read all
0
Share
MA
Marc
durham
12 years ago
Date of purchase: 04/03/2013
Overall Dissatisfied

Does not recommend

Dissatisfied with delivery

Product reviews

0
Share
WI
William
Wokingham Berkshire
12 years ago
Date of purchase: 13/03/2013
Overall Satisfied

Recommends

Satisfied with delivery

What William said about Furniture123.co.uk:
A good service by all, from placing order to delivery. Thank you.
A good service by all, from placing order to delivery. Thank you.
Product reviews

0
Share
VE
Veena
London
12 years ago
Date of purchase: 04/03/2013
Overall Dissatisfied

Does not recommend

Dissatisfied with delivery

What Veena said about Furniture123.co.uk:
The bed did not deliver according to the web site timing, poor customer services and…
The bed did not deliver according to the web site timing, poor customer services and when I requested my money back my message was ignored.
0
Share
PR
priscilla
london
12 years ago
Date of purchase: 21/02/2013
Overall Satisfied

Recommends

Satisfied with delivery

What priscilla said about Furniture123.co.uk:
good customer service
good customer service
Product reviews

0
Share
Trusted Customer
12 years ago
Date of purchase: 29/01/2013
Overall Satisfied

Recommends

Satisfied with delivery

Product reviews

0
Share
Trusted Customer
12 years ago
Date of purchase: 27/02/2013
Overall Satisfied

Recommends

Satisfied with delivery

Product reviews

0
Share
About Furniture123.co.uk
The Furniture123 team is made up of people with extensive experience of furniture manufacturing and retailing, marketing, IT, finance and logistics. Together we recognised that there was a better way for people to shop for furniture than to spend several weekends driving around from one showroom to another in search of the right item of furniture at an affordable price.
Read all
Trident Business Park Neptune Way, Huddersfield, HD2 1UA, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Furniture123.co.uk
The Furniture123 team is made up of people with extensive experience of furniture manufacturing and retailing, marketing, IT, finance and logistics. Together we recognised that there was a better way for people to shop for furniture than to spend several weekends driving around from one showroom to another in search of the right item of furniture at an affordable price.