How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Furniture123.co.uk Reviews

http://furniture123.co.uk/

Rated

Excellent

75%

service satisfaction

86%

delivery satisfaction

86%

recommends

Service

4.4

Product

4.5

1,311

217

124

1,772

ratings over the past year

Displaying all 102,521 reviews

Trusted Customer

12 years ago

Date of purchase: 06/03/2013

Overall Satisfied

Satisfied with delivery

Recommends

Product reviews

Jane

Bracknell

12 years ago

Date of purchase: 28/02/2013

Overall Dissatisfied

Dissatisfied with delivery

Does not recommend

What Jane said about Furniture123.co.uk:

Bad customer service. Misrepresentation of the product

Product reviews

Peter

12 years ago

Date of purchase: 11/02/2013

Overall Satisfied

Recommends

Satisfied with delivery

Product reviews

DAVID

Cambridge

12 years ago

Date of purchase: 07/03/2013

Overall Dissatisfied

Does not recommend

Dissatisfied with delivery

What DAVID said about Furniture123.co.uk:

Goods VERY late, and still not received Customer service terrible. No contact phone number

susan

sutton

12 years ago

Date of purchase: 12/02/2013

Overall Satisfied

Recommends

Satisfied with delivery

What susan said about Furniture123.co.uk:

good standard of customer care good quality product reasonably priced

Product reviews

Trusted Customer

12 years ago

Date of purchase: 04/02/2013

Overall Satisfied

Recommends

Dissatisfied with delivery

Product reviews

Alex

St Albans

12 years ago

Date of purchase: 20/02/2013

Overall Dissatisfied

Does not recommend

Dissatisfied with delivery

steph

wigan

12 years ago

Date of purchase: 14/02/2013

Overall Dissatisfied

Does not recommend

Dissatisfied with delivery

What steph said about Furniture123.co.uk:

We ordered two tables on never arrived after 3 times of ordering we was lied…

We ordered two tables on never arrived after 3 times of ordering we was lied to over and over and one table arrived badly broken then took 3-4 week to get a refund

Ann

Preston

12 years ago

Date of purchase: 27/02/2013

Overall Satisfied

Recommends

Satisfied with delivery

What Ann said about Furniture123.co.uk:

It did what it said on the tin, ordered, payed for, delivered on time. And…

It did what it said on the tin, ordered, payed for, delivered on time. And in good condition

Product reviews

Janice

Stranraer

12 years ago

Date of purchase: 15/03/2013

Overall Satisfied

Recommends

Satisfied with delivery

What Janice said about Furniture123.co.uk:

Good service and quick response to question I dad e mailed re product. Goods arrived…

Good service and quick response to question I dad e mailed re product. Goods arrived on time and were good value for money.

Product reviews

Not received a review invite?

About Furniture123.co.uk

The Furniture123 team is made up of people with extensive experience of furniture manufacturing and retailing, marketing, IT, finance and logistics. Together we recognised that there was a better way for people to shop for furniture than to spend several weekends driving around from one showroom to another in search of the right item of furniture at an affordable price.

Read all

03300412271

Trident Business Park Neptune Way, Huddersfield, HD2 1UA, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Furniture123.co.uk Reviews

Arctic High Gloss 2 Door 1 Drawer Bathroom Floor CabinetView product website

Visco Therapy Memory Foam Co Visco Flake PillowView product websiteGood Points: It's a pillow Improvement Points: It is made of foam flakes but they are not memory foam flakes. I thought it would be like a Tempur pillow but it is not. It's an extremely expensive...Read all

Maine White Computer DeskView product website

Club Armchair and Stool in BrownView product websiteGood Points: looks good comfortable Improvement Points: haven't found any yet

Seconique Original Corona Pine Bedside CabinetView product websiteGood Points: Lovely piece and great value

Bentley Designs Angelica Headboard - single in fossilstoneView product websiteGood Points: It was all it said it was going to be and looks great in the bedroom of my award winning B&B where quality is the order of the day.

Julian Bowen Lola Single HeadboardView product websiteGood Points: Easy to assemble. Nice to look at.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?