How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Furniture123.co.uk Reviews

http://furniture123.co.uk/

Rated

Excellent

74%

service satisfaction

86%

delivery satisfaction

86%

recommends

Service

4.4

Product

4.5

1,310

203

129

1,763

ratings over the past year

Displaying all 102,648 reviews

Robert

Bury St Edmunds

12 years ago

Date of purchase: 07/02/2013

Overall Satisfied

Recommends

Satisfied with delivery

What Robert said about Furniture123.co.uk:

Good service, quality and price

Product reviews

Paul

12 years ago

Date of purchase: 20/02/2013

Overall Dissatisfied

Does not recommend

Dissatisfied with delivery

What Paul said about Furniture123.co.uk:

Ordered on 20/02/13 delivered with damage and with top not painted properly. Today 01/04/13 and…

Ordered on 20/02/13 delivered with damage and with top not painted properly. Today 01/04/13 and still no replacement parts. no phone number to call and talk to someone. don't order this desk from...

Read all

Product reviews

Trusted Customer

12 years ago

Date of purchase: 21/02/2013

Overall Satisfied

Recommends

Satisfied with delivery

Product reviews

Buddy

Melksham

12 years ago

Date of purchase: 18/02/2013

Overall Satisfied

Satisfied with delivery

Recommends

What Buddy said about Furniture123.co.uk:

Fantastic

Product reviews

caroline

london

12 years ago

Date of purchase: 25/02/2013

Overall Satisfied

Recommends

Satisfied with delivery

Product reviews

Aaron

Falkirk, scotland

12 years ago

Date of purchase: 05/02/2013

Overall Satisfied

Recommends

Satisfied with delivery

Product reviews

Trusted Customer

12 years ago

Date of purchase: 29/01/2013

Overall Dissatisfied

Does not recommend

Dissatisfied with delivery

If we actually received the goods perhaps we could comment on them!!!! It is now…

If we actually received the goods perhaps we could comment on them!!!! It is now April, we placed the order in January still hasn't arrived and customer service has not responded to our queries or...

Read all

Richard

Buckinghamshire

12 years ago

Date of purchase: 22/03/2013

Overall Satisfied

Recommends

Satisfied with delivery

What Richard said about Furniture123.co.uk:

Excellent products at really good price. Service and speed of delivery very very good. Oh…

Excellent products at really good price. Service and speed of delivery very very good. Oh and did I mention FREE Delivery!!!

Product reviews

Cheryl

Dagenham Essex

12 years ago

Date of purchase: 18/03/2013

Overall Satisfied

Recommends

Satisfied with delivery

Product reviews

Trusted Customer

12 years ago

Date of purchase: 04/03/2013

Overall Satisfied

Recommends

Satisfied with delivery

Product reviews

Not received a review invite?

About Furniture123.co.uk

The Furniture123 team is made up of people with extensive experience of furniture manufacturing and retailing, marketing, IT, finance and logistics. Together we recognised that there was a better way for people to shop for furniture than to spend several weekends driving around from one showroom to another in search of the right item of furniture at an affordable price.

Read all

03300412271

Trident Business Park Neptune Way, Huddersfield, HD2 1UA, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Furniture123.co.uk Reviews

LPD Baltic Bedside ChestView product websiteGood Points: Well made easy to assemble Improvement Points: None

Carlow Solid Pine Single Bed FrameView product websiteGood Points: Well made, esy to assemble Improvement Points: None

Interlink Isabella Pink and White Childrens Adjustable DeskView product websiteImprovement Points: damaged not painted properly still don't have a desk to put up

Caxton Furniture Tennyson Corner TV Unit in TeakView product website

Baltic Bedroom SetView product websiteGood Points: Stunning looks and easy assembly - very very pleased with this purchase. My son's bedroom looks ace!

Germania Mediano 1 Drawer Shoe Rack in White - 4 PairsView product websiteGood Points: The furniture is simple with clean lines and looks good Improvement Points: A bit of a nuisance to build - the instructions could be a little clearer

Bentley Designs Lyon Walnut Entertainment CabinetView product websiteGood Points: Fantastic contemporary piece of furniture. Looks good in any room.

Seconique Lomond TV UnitView product websiteGood Points: Solid construction. Easily put together. Large enough to fit my Technics seperates Surround sound system on the bottom shelf and all my Games consoles, centre speakers and set to[...Read all

Birlea Furniture Solo Metal BedsteadView product websiteGood Points: A nice little bed frame for the price ideal for my two young kids whom share a little room.

LPD Amalfi White Upholstered Ottoman Blanket BoxView product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?