How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Furnish.co.uk Reviews | Customer Service Reviews for https://www.feefo.com/reviews/furnish-co-uk | Feefo

Displaying all 2,646 reviews

Trusted Customer

11 years ago

Was good, quick and looked like the photo

Trusted Customer

11 years ago

Excellent.

Trusted Customer

12 years ago

Nice products but the one I bought (Felucca Lamp Shade by Kukka) was really overpriced.…

Nice products but the one I bought (Felucca Lamp Shade by Kukka) was really overpriced. £20 for a scrap of fabric!

Trusted Customer

12 years ago

Found what I wanted £100 cheaper than on notonthehighstreet.com. Great service and good communication when…

Found what I wanted £100 cheaper than on notonthehighstreet.com. Great service and good communication when delivering.

Trusted Customer

12 years ago

Website said 2 week delivery. Heard nothing from the supplier until we chased 6 weeks…

Website said 2 week delivery. Heard nothing from the supplier until we chased 6 weeks later. They claim to have sent an acknowledgement email but we didn't get it. Money was taken immediately...

Furnish.co.uk

12 years ago

We're really sorry you're unhappy with this purchase. The website did show the correct delivery time when you ordered; it's only now that it says 2 weeks. Customers are usually delighted that the delivery driver is willing to stay with them to ensure the delivery is in perfect condition as this gives peace of mind that the customer will not need to return the item themselves. I'm sorry that it wasn't stated on the website that you would need to screw the legs onto the table. It's common for furniture to require some assembly, but we will make this clearer in future.

Trusted Customer

12 years ago

Delivery on time, product in great shape, very friendly service!

Trusted Customer

12 years ago

I have used furnish.co.uk in the past and have always found them to be very good…

I have used furnish.co.uk in the past and have always found them to be very good for quality products and very helpful when more information needed on products. Will definitely use them again.

Trusted Customer

12 years ago

Took about two weeks to arrive then when it did I revived the wrong item…

Took about two weeks to arrive then when it did I revived the wrong item and they had the cheek to ask me to send it back to them. After a bunch of emails they finally agreed I can return it directly...

Furnish.co.uk

12 years ago

I'm really sorry you had a negative experience with Nook London. They're normally superb and we didn't know about this issue. Furnish.co.uk is a home interiors marketplace so we try to ensure all of our sellers offer an excellent service. I will separately email you to see what can be done about this. Simon

Trusted Customer

12 years ago